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Engineer Customer Service

Phoenix, Arizona, 85297, United States
July 11, 2013
Contact Info:

John Veatch
**** * ********* ** • Gilbert, AZ ***97 • Tel: 480.***.**** •

A highly talented engineer with extensive manufacturing and management experience


• More then 15 years experience in chemical/gases Process Engineering
• Highly skilled in optimization, manufacturing and operations
• Proven ability to lead engineering and technician teams
• Hard working, detail orientated and able to multi-task
• Outstanding verbal and written communication skills
• Excellent computer skills


LINDE Specialty Gases • 1122 N 52nd St, Phoenix AZ 85008 (3/2007 - 7/2013)

Engineering Manager
• Managed engineer direct reports and maintenance technicians.
• Responsible for project design, justification and capital request submissions
• Troubleshoot and repair complex process issues with engineering team
• Lead design review, HazOp, PSM and FMEA for new and existing processes.
• Oversee and qualify contractors on site. Approve and issue hazardous work permits
• Performed in-depth analysis of manufacturing and raw material costs to identify savings
• Managed engineering and maintenance budgets
• Reviewed maintenance management program (MAXIMO) to ensure work order/PM completion
• Maintained and approved submissions for MOC (Management Of Change) documentation
• Ensured company compliance with regulatory agencies audits and customer audits
• Executed many projects using Kaizen, Six Sigma and best operating practice methodology
• Performed incident reviews and good catch opportunities to improve safety, processes and facility issues
• Work with Sales, Production and Customer Service to investigate customer complaint issues using 8D

Project Engineer (4/2000 - 3/2007)
• Responsible for process and project engineering. Worked with technicians to keep production lines up
• Designed and programmed multiple process lines, scrubbers and analytical processes
• Managed installation and performed start-up of several distillation columns (Nh3,DCS and BF3)
• Automated several manual processes using PLC’s and HMI’s. (AB, RsView, Panelview,Wonderware)
• Diagnosed equipment failures using volt meters and instrumentation software
• Designed and modify P&ID’s using CAD, created process flow chart using Visio
• Performed several DOE’s to improve process yield losses and first time pass analysis
• Completed company Six Sigma “Operational Excellence” program
• Ensured compliance with company PSM process safety management (HCL,Nh3)
• Facilitated bulk gas delivery system installations at customer sites (Intel, IR, China)
• Upgraded facility hazardous gas detection system to a DCS and interfaced with a PFD Hazmat
• Lead facility upgrades including new building construction and other civil construction
• Managed facility upgrade to meet current building codes
• Extensive knowledge of facility HVAC, chillers, process heating, vacuum systems and utilities

TAVA Technologies • 510 E Broadway, Tempe AZ (8/1998 - 4/2000)

Controls Engineer
• Performed programming,installation and start-up of controls systems on several water treatment plants
• Programmed PLC (Allen Bradley,Siemens,Modicon) cabinets for various chemical delivery systems
• Programmed HMI (Rsview,Wonderware, Simplicity) for several water/waste water facilities
• Installed and tuned VFD’s (ABB) for large water delivery pumps to city reservoirs
• Prepared P&ID’s, control cabinet details and field interconnection start up documentation
• Performed training on control systems for operations

Mega Systems & Chemicals • 450 N McKemy Ave, Chandler AZ 85226 (3/1994 - 8/1998)
Field Process Engineer
• Performed installation and start-up of chemical delivery systems CMP, (Slurry, Acid) in Asia and the USA
• Managed installation contractors and worked with customer management team (Intel, IBM, Motorola)
• Facilitated customer equipment audits and ensured “Copy Exact” designs and builds
• Performed on site PLC program changes and instrumentation trouble shooting
• Ensured high purity conditions to the fab using particle counters
• Installed UHP chemical valve panels in fabs and sub fabs
• Wrote and updated manuals and work instructions for equipment
• Trained customers process engineers on equipment operations and maintenance
• Responsible for customer sign off after equipment qualification and training


Canterbury University, Cheshire UK (8/1994)
B.S. Engineering Technology

ITT Tech, Phoenix AZ (5/1990)
A.S. Computer/Electronics Engineering Technology