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Manager Customer Service

Location:
Macon, GA, 31216
Salary:
50000
Posted:
October 30, 2012

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Resume:

Jade Mishay Bingham

**** ****** ***** *****, ** 478-***-****

_____________Objective__ ___

A position with Coliseum Health Systems that will introduce me to the medial field in order to grow and eventually live my dream of an RN ________ __ Strengths_____ ________

Great personality, good listener, keen observer, an effective communicator, people oriented, a team player

Self-starter, skilled at setting priorities, well organized, results oriented and have a heart to help those in need

Problem solving ability, Salesmanship, Management, proven track record in over achieving goals set

__ ____________________ Programs___________ _____________

Proficient in Microsoft Outlook, Word, Excel, Publisher, Face Book, Twitter, You Tube, Prism View, AMSI, MRI,

Real page One-site, AMSI E-Site, AMSI E-Service, Trans Union Credit Retriever, Rent Grow and American Registry

2004-2006 Programs and Membership Committee for Middle Georgia Apartment Association

_____ __________________Certificates_________ _____________________

Life, Health and Sickness License through the State of GA, Grace Hill certificates completed for Fair Housing I and II, Leasing for a Living, Customer Service, Traffic Generation, Curb Appeal, Resident Retention, Advanced Leasing and Internet Leasing

______________ __ __ Career History______ _________ _______________

Northwestern Mutual Financial Network 03/12-present

Financial Representative

-Accessing individual’s by referral marketing, preparing personal and financial goals, and preparing a plan to bring them financial security long term

Macon Mall 03/11-03/12

Operations and Marketing Manager of 1.9million square feet

-Company’s top manager out of 17 malls and “face” of the Hull Storey Gibson, Co. for Macon Mall

-Coordinate and oversee work completed with construction during $22 million renovation and demo process

-Successfully utilize negotiation skills to save over $10K in work performed by third party agencies within a nine month period, create and maintain budget

-Coordinate, plan, implement and oversee all marketing functions and strategies (event planning, advertising and press release)

-Complete posts for events and utilize Face Book and Twitter for marketing, and conduct video making for advertisement via You Tube, on air via live local news stations weekly giving updates to the community

-Gather information about sales for tenants, create ads via Microsoft Publisher and upload to digital message boards via Prism View

- Hire, train and directly supervise office, security, janitorial, construction and maintenance staff

-On call 24/7 for emergencies, construction related issues and tenant, janitorial and security needs

Pavilion at Plantation Way Apartments Received Property of the Year Award 2009 from MGAA 04/09-03/11

Manager of 240 Units

-Company’s top producer in occupancy and income goals out of 26 properties

-In charge of lease up for new construction property

-Coordinate and oversee all resident related functions (lunches, dinners and programs), created commercials and on air via radio for marketing purposes

-Coordinate and oversee work to be completed with construction members to establish property

-Ensure specifications and jobs were completed within regulatory, local and state guidelines

-Hire, train and directly supervise office and maintenance staff

-Create and maintain budget for all accounts and implement marketing plan

-Complete weekly marketing of 20+ business cold calling contacts and implement new ideas

-On call 24/7 for all maintenance and resident’s emergencies

Stayed at home with newborn baby 12/08-04/09

Jade Mishay Bingham, page 2

River Ridge Apartments 10/05-12/08

Manager of 116 Units

-Prepare annual operating budget and plan schedule and control expenditures at a minimum cost

-Leasing: increased occupancy from 67% (10/2005)/Last occupancy 98% and income higher than ever

-Coordinate, plan, implement and oversee all resident related functions (lunches, dinners and programs)

-Supervising in accounts payable and receivable

-Hire, train and directly supervise office and maintenance staff and schedule turnkey of apartments to make sure they are rent ready

-Generating traffic in a most cost effective manner

-On call 24/7 for all maintenance and resident’s emergencies

Highland Park Apartments 01/05-09/05

Manager of 116 units

-Coordinate, plan, implement and oversee all resident related functions (lunches, dinners and programs)

-Leasing: Increased occupancy from 65% to 86% (02/28/05)/Last occupancy=89% 9/28/2005

-Successful in reducing delinquents by 25% in over a two month period

-Posting Rent

-Hire, training and directly supervise office and maintenance staff

-Schedule the turning of apartments and making sure they are rent ready

The Park at Northside 02/04-01/05

Leasing Agent promoted to Assistant Manager of 192 units

-Train and supervise leasing and maintenance staff while scheduling the turning of apartments to make sure they are rent ready

-Post rent and minimize delinquents (closed with zero delinquents Nov. /Dec. as Assistant) Successful in reducing delinquency by 100%

-Leasing

-Coordinate, plan, implement and oversee all resident related functions (lunches, dinners and programs)

____________________________ Education____________________________

Central High School Graduated 2001

CGTC LPN (left to persue RN at MSC 2001-2003

Macon State College Pursuing RN (2 classes away from Nurisng Program) 2003-2010

References Available upon Request



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