Kevin M. Basquill

** ***** ******, *******, ** **461

Home: 203-***-**** Mobile: 203-***-**** a7fjyd@r.postjobfree.com

Objective: To contribute to your organization's success through the use of exceptional customer service, managerial, technical and people skills.

Profile:

Well qualified A+ Certified /Toshiba Certified/ Sony Certified technician with 4 years significant, progressive, hands on experience in diagnosing and repairing computer hardware and software.

Knowledgeable problem solver with an understanding of Windows Operating Systems, Visual Basic, integrated circuits.

Experienced manager who successfully leads a team of 25 technicians and sales people.

Dedicated, self-motivated achiever who is committed to success and adept at providing creative ways to increase sales while containing costs.

Solid communicator with exceptional customer service skills.

Strong multitasker who can seamlessly juggle running the sales floor, customer service, scheduling, accounting and sales projections, as well as technical support and repair.

Assistant Manager/Technical Manager

Advantage Entertainment - Milford CT March 2008 – April 2010

Promoted to Technical Manager 6 weeks after starting as a technician

Provided integral technical and management support during the set up of the arcade. Acted as the single point of contact between the owners and the construction crew.

Increased sales by planning special events.

Co-Owner/Technician

Computer Fix Center - Milford CT December 2007 - March 2008

As a first time small business owner, I created software for an invoice system

Gained significant insight in the start up of a small business

Benefited by continuing in relationships developed during this enterprise.

Technician

Truconnect – Bridgeport CT June 2007 – December 2007

Provided with the keys and entrusted to running the shop within one month of being hired.

Head Technician

Smiles Entertainment Center April 2006 - June 2007

Promoted after 3 months to head technician with responsibility for 6 technicians.

Education

Gateway Community College September 2007 - Present

Electronics Technician Certification

Eli Whitney Technical School September 2006 - June 2007

Southern Connecticut State University September 2001 – June 2004