Jillian Jones

Objective

To obtain a supervisor role in a reputable company where I am able to utilize my skills and motivate others to meet goals.

Experience

January 2011-Present Aspen Dental Lockport, NY

Receptionist

Provides excellent customer service.

Execute chart audit, creates appointment, explains treatment plans to patients, and execute opening/closing routines.

Works as a team with my co-workers, help seat patients, and also sterilize rooms.

Process all the insurance information for each patient.

March 2010-Janurary 2011 Aeropostale Niagara Falls, NY

Assistant Manager/Stock Supervisor

Provides an organized, clean and neat stockroom to make for an efficient replenishment process.

Executing the payroll process and making the employee schedule each week.

Execute opening/closing routines and complete Daily Roadmap - an essential tool that utilizes sales plan, hourly goals, prioritizing and executing strategies to achieve store goals through delegation.

Hold associates accountable to meeting company goals by modeling by example and providing feedback.

March 2009-March 2010 The Children’s Place Niagara Falls, NY

Stock Supervisor

Provides an organized, clean and neat stockroom to make for an efficient replenishment process. Merchandise is to be floor ready, has a proper home and is label correctly.

Receives in shipment Monday-Friday; average number of boxes is hundred. Checks in all the marketing, to provide for a smooth floor set and window change. Able to process assorted as well as single unit shipment boxes to standard to meet company processing goals

Requires following the Stockroom Division of Responsibility as a stock supervisor (DOR). Ensure accountability for each section of the stockroom, ensure each section is maintained to standard, ensure all associates are knowledgeable about current merchandise style, sizes and season, along with ensure awareness of what the store has and does not have in stock to offer the customer.

Execute opening/closing routines and complete Daily Roadmap - an essential tool that utilizes sales plan, hourly goals, prioritizing and executing strategies to achieve store goals through delegation.

August 2007-March 2009 Reebok Niagara Falls, NY

Sales/Cashier/Stock

Assists customer service, with a focus on efficient replenishment and customer cashing, while upholding exceptional service and one-on-one personal interactions.

Receives shipment in daily.

October 2003-August 2007 Cost Cutters Hair Salon Niagara Falls, NY

Receptionist

Execute opening/closing routines. Completed store orders, processing the shipment when received.

Assists customer service, with a focus on customer cashing, while upholding exceptional service and one-on-one personal interactions.

Education

June 2005-June 2007 Niagara County Community College Sanborn, NY

September 2009- Present Everest University Online Tampa, FL

References

References are available on request.