DANIELLE P. NELSON
**** ****** ***** * *****, FL 33617 l 813-***-**** l **********@*****.***
Personal Statement
A dependable, hard-working, and highly organized professional who has the ability to work effectively with diverse individuals and organizations; possesses knowledge of the community and demonstrates a positive behavior toward meeting overall goals. An independent or team performer who produces quality work. Client focused with excellent communication, training and problem resolution skills and is sensitive to the needs of others.
Work Experience
Front Desk Help/ Teacher (March 2008 - Present)
Bright Horizons, Tampa, Florida
Front Desk Help- Answering phone calls, Data Entry with Scheduling appointments as well as cancelling out appointments, printing out daily log and alert sheets, filing daily children folders and etc.
Teacher- Providing lesson plans for each age group working with. Working with infants, toddlers, preschoolers, and school age children. Achievements- More years of office experience.
Objectives: Feeding, playing and taking care of the infant’s personal needs. Teaching toddlers how to learn to be able to feed themselves, learning how to count and teaching them their ABCs. Teaching preschoolers there basic, reading, writing, and communication skills and how to share and learn with others. Prepare them for Kindergarten and future grade levels ahead. Develop their art skills and their creative skills. Assist school age with homework, learning how to cook.
Lead Staff (March 2003 - January 2008)
Suncoast New Options, Tampa, Florida
Responsible for answering phone calls and placing phone calls. Making doctor reservations for clients, transporting clients to and from doctor appointments. Scheduling client’s daily activities by data entry into the computer and printing out documents.
Other responsibilities included-are to help clients learn how to control their behaviors in a positive way in order for them to one day be able to live out on their own. Skills such as helping them find a job, learning how to budget money, learning how to count money, learning how to cook, teaching them about their medications that are given to them daily by staff and learning better ways to eat healthy.
*Achievements- Earned employee of the month in four consecutive months. CPR Certification
First Aid Certification
Medication Administration
PCM- ABC Certification
HIV Certification
Microsoft Office (5 Years)
Behavior Tech (August 2001 - March 2003)
Angels Unaware, Lutz, Florida
Responsibilities: Working with clients of special needs with behaviors/Transporting Clients.
Objective: helping clients to control their behaviors in a positive way, Creating lesson plans for clients to follow to help them achieved in finding ways to control their behaviors. Creating documents goal plans for each indivual client behavior area needs. In follow up with the goal plan with the client daily until goal is mastered. Data Entry Process of each client.
*Achievements- First Aid Certification
Medication Administration
PCM- ABC Certification
HIV Certification
Cashier (September 2000 - March 2001)
K.B Toys, Tampa, Florida
Responsibilities
Helping customers with finding items in the store they are looking for; giving them ideas for gifts. Job detailed money handling, price items in the store; stocking items that needed replacing and greeting customers.
Achievements earned employee of the month and was requested to return next seasonal.
Certification in good money handling skills
Praised for making outstanding sales.
Unloader/ Cashier (June 1997 - August 1999)
Publix, Tampa, Florida
Responsibilities
Greeting customers, helping customers with finding items in the store, encouraging sales, helping customers unload their items. Other detailing: money handling, price items in the store; stocking items that needed replacing.
Education
Medical Administration Assistant - Brewster, Tampa, Florida (March 2010 - present)
*Achievements-Credits Earned, Information Technology Assistant Certificate
Medical Administrative/ Childcare – Hillsborough Community College, Brandon, Florida (August 2000 - August 2002) *Achievements –Credits Earned, Microsoft Office, Learning: Excel & Outlook 2007