Sales Manager

Jennifer I. Winters

**** ****** **** **** · Montrose, NY 10548 · 914-***-**** · ************@*****.***

SUMMARY OF QUALIFICATIONS

Proactive team leader

Dedicated and focused

Motivated self starter, team player

Strong sales, leadership, management and communication skills

Loyal, Ethical, Reliable

Proficient in Microsoft Office, ADP, Reynolds&Reynolds, ERA, DealerTrack, RouteOne, Cobalt Prospector, Reynolds Contact Manager, CallBright, NetStar, Dealer Daily, Relationals, G3, eLead

PROFESSIONAL EXPERIENCE

Scarsdale Ford, Scarsdale, New York

Business Development Manager (February 2010-June 2010)

Developed and executed a strategic plan to exceeded expectations in revenue, retention, growth, account profitability and customer satisfaction

Manage sales growth and individual sales effectiveness

Estate Motors Mercedes-Benz, Goldens Bridge, New York

Business Development Manager (October 2008-October 2009)

Manage a department of four Business Development Representatives

Composed and implemented the follow up process for inbound and outbound sales, inbound service, lease portfolio and unsold showroom traffic

Hire and train all department employees

Coordinate all on and off site events

Control inventory data feeds for multiple sites

Develop weekly campaigns/mailers/letters/ads etc.

Monitor all sales to customer contact

Monitor monthly budget and financial statements

Conte’s Seafood Restaurant Inc., Mt. Kisco, New York, Westport, Connecticut, Rockland, Maine

Seasonal Catering Manager/Offsite Event Coordinator (2007- Present)

Detailed planning of catered events for up to 200 guests

Organized staffing

Composed menus/pricing/food and wine pairings

Insure client satisfaction

RNN Motors Inc. Toyota North/Scion North Mt Kisco, New York

Business Development Manager (December 2005-October 2008)

Manage, maintain and update Customer Relationship Management system

Create/develop monthly campaigns/mailers/letters/brochures etc. for sales, service and parts department

Provide all departments with daily Prospect Marketing Plans

Monitor/review all incoming and outgoing sales calls

Oversee full daily function of the Sales Department and Business Development Center

Hire and train all Receptionists, Internet Sales Representatives, Business Development Center Representatives, and Call Center Operators

Monitor Sales Department and BDC customer contact

Insure/guarantee customer satisfaction

Effectively handle customer inquiries and post delivery follow up

Confirm and close customer appointments

Update web sites daily

Interact/communicate with all lead providers

Financial Services (September 2005-December 2005)

Process/submit all customer credit requests/applications

Analyze/review credit bureaus and FICA scores

Advise customers in financial situations

Interact/communicate with banks/vendors etc.

Issue Purchase Orders

Coordinate/schedule all deliveries

Oversee full daily function of sales department pertaining to F&I

Promoted to Business Development Manager in December 2005

Healey Brothers Hyundai, Mt. Kisco, New York

Financial Services (June 2005-September 2005)

Conducted/ created presentations of Finance and Insurance products

Review/deliver all bank contracts/paperwork with customers

Solicit/promote sales and F&I products

Process/submit all customer credit requests/applications

Analyze and review credit bureaus and FICA scores

Coordinate/schedule all deliveries

Auto Biller (March 2005-September 2005)

Process/complete all paperwork for new/used car sales

Retail delivery reporting

Maintained updated records of inventory

INTERESTS

Fitness, Cooking, Baking, Nutrition, Avid football fan

REFERENCES

Available Upon Request

Contact this candidate