Patricia Saunders
*** *********/********* **. *** 85 Phone Number: 856-***-****
Pine Hill , NJ 08021 Email address: ********@*****.***
Objective:
To obtain a position of employment within a professional company where I may utilize and expand my present skills, as well as acquire new ones so that I may benefit the company.
STRENGTHS:
*Capable of handling a computer, register or phone in a busy sales environment.
*Proficiency in data entry, as well as, extensive organizational and communication skills.
*Worked in a customer service position in which I was in constant interaction with people.
*Type 40-45 words per minute
Employment:
Home Depot, Cashier/Customer Service 06/2007 – currently employed
*Interactions with customers on a consistent basis
*Customer Service Representative (assisting customers on the phone and in person)
*Problem solving and negotiating in and sales based environment
*Meeting weekly and monthly quotas to ensure success
*Assist customers when needed (in person and/or over the telephone)
*Cash Handling (deposits, payments, sales etc)
*Maintain a nurturing personality for customers
*Daily cash handling (making bank deposits, cash register)
*Manual Labor (lifting and stocking)
*Conflict/Resolution strategies with customers
*Report daily numbers to District Managers
*In charge of sales
*Making sure inventory was done
Software Experience:
Microsoft Office, Outlook, Access, Excel, Publisher, PowerPoint
Education:
*Burlington County Institute of Technology (West Hampton)
Cosmetology License 09/2006-06/2007
*Burlington County Institute of Technology (Medford Campus)
High School Diploma 9/02 – 6/06
REFERENCES: Available Upon Request