| Job alert | Jobs 51 - 60 of 542 |
Customer Technical Specialist with Security Clearance
Peraton
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Sterling, VA, 20163
... Record all information accurately in the CRM ticketing tool. Resolve issues using the Knowledgebase. Escalate tickets promptly to appropriate support teams by assigning proper ticket priority and verifying customer names, contact information, ... - Apr 24
CSOS Analyst - Tier III
CACI
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Springfield, VA
... Documents actions taken and analysis in the authorized ticketing system to a level of detail where the actions taken and analysis are capable of being systematically reconstructed More About the Role: Develops and when approved by the Government ... - Apr 26
Cybersecurity Signature Analyst with Security Clearance
Strategic ASI
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Springfield, VA, 22150
... Documents all work in the authorized ticketing system with a sufficient level of detail to ensure the Government and other contract services can systematically reconstruct the analysis; Provide input to the daily CSOC Significant Activity Report, ... - Apr 20
Service Desk Representative with Security Clearance
VTG
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Tysons, VA, 22102
... Managing the customer's ticketing queue. Tier 1-2 troubleshooting. Solving issues such as password resets, RSA tokens, or PKI certifications. Notifying users of service disruptions. Implementing technical refresh of user equipment, to include ... - Apr 26
Systems Technician with Security Clearance
Apex Systems
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Chantilly, VA, 20151
... (aka Hands-on) of workstations, monitors, KVMs (switch boxes), cabling, printer set up/configuration/maintenance, mice, keyboards, troubleshooting of all the, electronic ticketing systems, attention to detail and direct customer service. ... - Apr 10
Video Teleconferencing Operations Center (VTOC) Technician with
ALTA IT Services
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Burke, VA, 22009
... The VTOC Technician leverages the Remedy ticketing system to maintain efficient accountability of system problems and resolutions to assist in identifying trends and system improvements. Shift Hours: (2nd Shift) 2-10 pm PRIMARY RESPONSIBILITIES: • ... - Apr 20
Network Engineer
Ryde Technologies, LLC
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Quantico Base, VA, 22134
... Experience with configuring from the CLI Experience with IT Ticketing systems (Jira, ServiceNow, etc) Experience providing Tier 2, 3, or 4 troubleshooting and support. Experience in classified and unclassified network environments Preferred ... - Apr 18
Field Engineer
Sparks Group
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Chantilly, VA
... approach Experience with Intune, Entra-ID, email migrations, AD, GPO, and basic networking Familiarity with RMM, MDM, and ticketing systems preferred Great communication skills, with the ability to convey technical concepts to non-technical users ... - Apr 17
Technical Support Agent
UPSLOPE ADVISORS, INC
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Springfield, VA, 22150
... Document and track all support interactions and resolutions in a ticketing system. Assist users in understanding and effectively using government systems, applications, and tools. Provide basic training on common technical tasks to enhance user ... - Apr 11
Customer Support Specialist (Technical)
Peraton
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Sterling, VA
... Record all information accurately in the CRM ticketing tool. Resolve issues using the Knowledgebase. Escalate tickets promptly to appropriate support teams by assigning proper ticket priority and verifying customer names, contact information, ... - Apr 26