| Job alert | Jobs 21 - 30 of 539 |
Help Desk Technician
Vector Talent Resources
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Herndon, VA
... Provide first-level contact and problem resolution for all users with hardware, software and applications problems via phone, email, and ticketing system Maintain communications with employees throughout the problem resolution process Create, modify ... - Apr 20
Help Desk Specialist
Robert Half
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Alexandria, VA, 22350
... Key Responsibilities: - Provide timely and effective technical support to users via telephone, email, chat, and ticketing system. - Troubleshoot and resolve desktop, application, telephony, and network issues with a focus on minimizing downtime and ... - Apr 25
Network Operations Center Engineer with Security Clearance
SilverEdge
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McLean, VA, 22101
... Log and track all work products in ticketing system, recording applied diagnostic techniques used to complete the tasks and develop and maintain comprehensive documentation for all troubleshooting procedures, patching plans, and required fix actions ... - Apr 23
IT Service Desk Manager
Network Designs Inc.
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Alexandria, VA, 22350
... Familiarity with ticketing systems, their administration, and reporting capabilities. Strategic thinking with a focus on continuous service improvement and automation. Responsibilities: Manage and lead the service desk team to deliver first-call ... - Apr 27
Web Developer with Security Clearance
Virtus Technology Solutions Inc
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Tysons, VA, 22107
... • Knowledge of Agile Workflows and Jira ticketing systems • Knowledge of SCRUM and/or Kanban workflows. Permanent - Apr 24
Service Desk Specialist
Seneca Resources
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Vienna, VA
... • Desired - Knowledge of ITIL (Information Technology Infrastructure Library) • Desired - Strong enterprise ticketing experience with ServiceNow • Desired - Degree in a technical field. Required • 2+ years of experience working in a Service Desk ... - Apr 17
SOC Compliance Manager
Dao Emerging Technologies
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Virginia Beach, VA, 23452
... and procedure documents that relate to internal controls Attend SOC related meetings and compile meeting minutes Review ticketing system(s) to ensure all required items are tracked in relation to internal controls Other related tasks as assigned by ... - Apr 27
Associate IT Director
Muller
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Reston, VA
... Management internal help desk ticketing system, response time and quality of responses to ensure our team members are being treated like valued clients. Minimize down time of team members. Coordinate with HR to manage IT on-boarding process for new ... - Apr 19
IT Support Engineer
Paladin Consulting
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Arlington, VA, 22201
... Open and manage cases according to defined severities and case priorities Clearly document support issues and all steps performed in the Customer Relationship Management ticketing system. Skills & Qualifications: Previous experience with ACDs/IVRs ... - Apr 21
IT Technician I
Loudoun County Government
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Leesburg, VA
... Documents and tracks customer incidents and requests via ticketing management system, updating troubleshooting and resolution efforts, and efficiently escalating tickets to appropriate teams when applicable providing support to end users for ... - Apr 11