| Job alert | Jobs 91 - 100 of 373 |
Bilingual (Spanish) Contact Center Agent Mid (Tier 2)
Integral Consulting Services
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Tysons, VA, 22182
... Accurately process and record call transactions via computer using FinCEN’s ticketing system. h. Follow up and make scheduled call backs to customers, per standard procedures (when applicable). i. Stay current with FinCEN system information, changes ... - Apr 24
Contact Center Agent - Mid (Tier 2)
Integral Consulting Services
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Tysons, VA, 22182
... Accurately process and record call transactions via computer using FinCEN’s ticketing system. h. Follow up and make scheduled call backs to customers, per standard procedures (when applicable). i. Stay current with FinCEN system information, changes ... - Apr 24
Support Specialist
Ascendion
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Reston, VA
... Experience with ticketing system e.g. MyServices, JIRA. Managing incident data using tools like SharePoint, Confluence. Experience in managing Helpline numbers. Experience in working in shifts, weekends and holidays to support incident calls. On ... - May 04
Network Ops Engineer
Intelligent Waves LLC
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Reston, VA
... Logs and tracks all work products in ticketing system, recording applied diagnostic techniques used to complete the tasks. Develops and maintains comprehensive documentation for all troubleshooting procedures, patching plans, and required fix ... - May 02
Contact Center Agent - Junior (Tier 1)
Integral Consulting Services
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Tysons, VA, 22182
... Accurately process and record call transactions via computer using FinCEN’s ticketing system. h. Follow up and make scheduled call backs to customers, per standard procedures (when applicable). i. Stay current with FinCEN system information, changes ... - Apr 24
Technical Operations Center Shift Lead
CACI International
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Arlington, VA, 22212
... + Must be proficient in ticketing system, particularly ServiceNow + Typically requires bachelor's degree or equivalent (6 years' experience), and eight to ten years of related experience + Ability to obtain DHS EOD is required. + Ability to obtain ... - May 02
Senior IT Specialist
KeenLogic
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Alexandria, VA
... in an IT environment Effective written and oral communication skills Desired Skills: ITIL Service Management CRM/Ticketing Systems usage Responsibilities include: Tier I/II support of workstation, print, and business applications Facilitate ... - May 10
Technical Operations Center Service Desk Agent - Day Shift
CACI International
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Arlington, VA, 22212
... **More About the Role:** + Serve as first contact for CISA users submitting inquiries and issues via multiple channels, including phone, web chat, email, and ticketing. + Demonstrate sound customer service and telephone etiquette in responding to ... - May 02
Senior Manager, Project Accounting
ICF
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Reston, VA, 20190
... Prior experience working in an automated workflow ticketing system. (Integrify Preferable) Track record of delivering well-organized and accurate work and standing up new initiatives Ability to work in a fast-paced and deadline-driven culture. ... - May 08
Network and Voice Administrator
Leidos
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Arlington, VA, 22201
... The candidate will be required to report progress to site lead and stakeholders via Remedy ticketing system and/or Weekly reports. Primary Responsibilities: Independently Deploy, test, maintain, monitor, and troubleshoot telecommunications equipment ... - May 09