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ITIL or Desk or Service or Em or IBM jobs in Ashburn, VA, 20149

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Help Desk/End User Support Manager (DHA)

IT Concepts, Inc  –  West Falls Church, VA, 22042
... HDI Support Center Manager (HDI-SCM) or equivalent (ITIL etc.). Minimum 6 years of experience. DHA experience strongly preferred. Supervises and coordinates activities of IT Service Desk Specialists, Coordinators or Technicians. Identifies, ... - May 04

Help Desk Technician - Tier I

Solvere One/HouseCall  –  Sterling, VA, 20166
Job Description About the Company Solvere One has established a top-level Managed Service Provider (MSP) brand that focuses ... Opening Solvere One has an open position for a Help Desk Technician, Tier 1, to provide support from our Dulles, Virginia ... - May 08

Help Desk Engineer

GRS Technology Solutions  –  Fairfax, VA
... in proactive client work to maintain and enhance service quality. Daily duties: - Providing Helpdesk and Call queue support to ensure prompt assistance to client inquiries. - Ensuring service desk support coverage to maintain continuous operation. ... - Apr 25

IT Service Level Manager

Dlh  –  Bethesda, MD, 20811
... ITIL, SCRUM, Agile). Monitor customer service awareness of the technical team staff, and survey the customer community both in person and via automated tools, i.e., ServiceNow, at large, to gauge their satisfaction with provided services. Develop ... - May 07

Tier 2 Help Desk

Visionary Technology Consultants  –  Fairfax, VA
... Works to ensure break/fix and request tickets for computers, peripherals, software, and printers are responded to and addressed within established service level objectives, escalating as necessary. Provides ongoing technical support to local users ... - May 08

Tier 1 Help Desk

FYI-For Your Information, Inc.  –  Herndon, VA, 20170
Job Description Salary: As a Tier 1 Help Desk Support you will resolve problems and respond to service tickets and queries. You will support troubleshooting hardware, software, network, system application access and telecommunication systems. You ... - Apr 30

Help Desk Support Specialist

Robert Half  –  Washington, DC, 20022
... Moreover, they should be adept at troubleshooting IT issues and providing excellent customer service, as they will interact with staff, faculty, and students on a regular basis. Responsibilities: - Deploy hardware and perform laptop imaging tasks ... - Apr 22

Medical Assistant/ Front Desk

Nova Foot and Ankle  –  Herndon, VA
... • Must be able to multitask and cross train with front desk duties (collect patient copays, balances, explain bills as ... The business cares about their patients and wants to continue with great customer service while making sure all details are ... - Apr 25

Other Service Line - Geospatial Manager MAP - GSMNGR

Sedna Consulting Group  –  Herndon, VA
... Submitting and managing requests through IT Service/Help desk. Responsible for coordinating response 24x7 for all severity 1 and 2 incidents and any lower level incidents having significant business impact. Interaction with HR business function to ... - May 06

CUSTOMER SERVICE MANAGER

The Specialty Companies  –  Leesburg, VA
Job Description We are looking for a Customer Service Manager who loves working with people, have a great work ethic and is very organized. This person will manage the front desk team and assist running basic printing jobs on digital copiers. This ... - Apr 24
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