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ITIL or Desk or Service or Em or IBM jobs in Ashburn, VA, 20149

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Tier 2 Help Desk

Visionary Technology Consultants  –  Fairfax, VA
... Works to ensure break/fix and request tickets for computers, peripherals, software, and printers are responded to and addressed within established service level objectives, escalating as necessary. Provides ongoing technical support to local users ... - Apr 09

Support Desk Technician

SYSARC INCC  –  Rockville, MD, 20852
Job Description Support Desk/NOC Technician We are a fast-growing Managed Service Provider in the DC area looking for experienced Support Desk Technicians to join our team. We are a small company with a diverse staff, a unique culture promoting ... - Apr 11

Service Desk Team Lead

Peraton  –  Washington, DC, 20022
Key Responsibilities: Monitor and retain ownership for all tickets processed by the Service Desk to ensure successful ... ITIL v.4 Certification Preferred Qualification: Active Secret Security Clearance. Peraton is a next-generation national ... - Apr 06

Customer Service Advisor

Flagship OPCO LLC  –  Floris, VA, 20171
... Full-Service Customer Service Advisors earn competitive base hourly rates and incentive pay which may include tips or commission! Quality talent is at the heart of our culture, which inspires our people’s potential and will motivate them to be their ... - Apr 25

an Energetic Sales a Front Desk Associate

Ribbit Etf LLC  –  Broadlands, VA
... Job Responsibilities: Front Desk · Provide exceptional service for all our members and guests. · Always go the extra mile in solving member issues, including billing, and session issues. · Be early in arriving for all scheduled shifts and meetings. ... - Apr 24

Junior Research Analyst - EM with Security Clearance

Project Enhancement Corp  –  Germantown, MD, 20874
Junior Research Analyst - EM Location: Flexible/TBD (work is managed in Germantown, MD); part-time telework is encouraged. ... Customer service oriented; ability to interact directly with clients. Reliable, with a willingness to go the extra mile to ... - Apr 26

Tier 1 - Technical Service Desk Administrator

Leidos Holdings Inc.  –  Reston, VA
Description This role provides customer service representative support for customer Service Desk operations. This role requires an individual that is customer oriented and familiar with using desktop software applications such as web browsing and ... - Mar 29

Service Desk Agent with Security Clearance

Peraton  –  Washington, DC, 20001
... Service Desk Trainer will ensure Tier 1 and Tier are trained and knowledgeable on M/CIO managed processes and tools, such as for ITIL and IT Service Management and be provided regular or refresher training as process improvements/changes are ... - Apr 26

Help Desk Support Specialist

Robert Half  –  Washington, DC, 20022
... Moreover, they should be adept at troubleshooting IT issues and providing excellent customer service, as they will interact with staff, faculty, and students on a regular basis. Responsibilities: - Deploy hardware and perform laptop imaging tasks ... - Apr 22

Lead Service Delivery Manager with Security Clearance

Red River Technology LLC  –  Chantilly, VA, 20151
... the Service Level Agreements reached with clients. Leading, coaching, and potentially managing dedicated service desk team ... 5 years of management experience Knowledge of ITIL framework Knowledge, Skills and Abilities: Proficiency in leading both ... - Apr 26
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