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ITIL or Desk or Service or Em or IBM jobs in Ashburn, VA, 20149

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Tier I Service Desk Agent - TS/SCI

Dunhill Professional Search  –  Ravensworth, VA, 22161
... As the entry point for customers, documents, notifies proper department/desk, escalates as necessary, and tracks and follows up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. ... - Apr 23

Sr. Service Desk Specialist

LCG, Inc.  –  Bethesda, MD, 20892
... Position Description: We are seeking a Senior Service Desk Specialist to support an institute at the National Institutes of Health (NIH) located in Bethesda, MD. Duties and Responsibilities: Provide End-User Deskside, Remote, Computer and Network ... - Apr 26

Service Desk Lead

Network Designs Inc.  –  Bailey's Crossroads, VA, 22041
... is currently seeking a Service Desk Lead to provide exceptional customer support and leadership within our IT department. This pivotal role involves phone and in-person support to users across a range of issues including email, directories, standard ... - Apr 26

Automotive Front Desk Receptionist

Stohlman Subaru of Sterling  –  Sterling, VA
... The position of Front Desk Receptionist is a vital role and a very unique opportunity within the organization. Receptionists ... Employee discounts on vehicle sales, parts, and service. Training and support to assist you in achieving your goals. Great ... - Apr 07

Front Desk Sales Associate

PCRK Group  –  Leesburg, VA
... sales, service enhancements, and retail sales. We’re looking for people who have a desire to learn and sharpen their sales skills and are motivated to earn extra money by way of competitive commissions on top of your base pay. Our Front Desk Sales ... - Apr 22

Service Desk/NOC Specialist

AAC  –  Vienna, VA
... Perform first-line support to determine service interruptions for desktop hardware, peripherals, and software applications. Monitor network and datacenter to ensure functionality and availability. Escalate unresolved problems to expedite resolution. ... - Apr 24

Capital Markets Funding Desk

Catapult Staffing  –  Reston, VA
PRINCIPAL RESPONSBILITIES Develop and maintain relationships and understanding including asset-liability management, credit, and investment products, funding constraints, hedging styles, and risk tolerance Develop a strong understanding of the fixed... - Apr 20

Help Desk Specialist

Robert Half  –  Alexandria, VA, 22350
... - Ensure compliance with service level agreements (SLA) by responding to and resolving service desk requests in a timely manner. - Escalate unresolved issues to the appropriate agents and follow up until resolution. - Proactively offer ... - Apr 25

Quality Assurance Manager with Service Desk experience

3M Consultancy  –  Washington, DC, 20004
... management of the federal contract in three key areas: Continual Service Improvement, Quality Control, and Data Analysis. ... numerical skills and understanding of data analysis/statistical method ITIL 4 Foundation Certification A Quality Assurance ... - Apr 25

Tier 2 Help Desk

Visionary Technology Consultants  –  Fairfax, VA
... Works to ensure break/fix and request tickets for computers, peripherals, software, and printers are responded to and addressed within established service level objectives, escalating as necessary. Provides ongoing technical support to local users ... - Apr 09
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