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Remote (EST) Service Desk Analyst

Insight Global  –  Tysons, VA, 22107
Insight Global is seeking a Service Desk Analyst for one of our clients who is in the field of education management. Our client is a growing leader in the education space, operating schools and educational programs around the world that span the ... - May 22

Tier 1 Service Desk Technician / Front Desk Analyst

Evolver Federal  –  Washington, DC, 20005
Job Description Tier 1 Service Desk Technician / Front Desk Analyst Evolver is seeking a Help Desk Specialist that has ... Certification in Information Technology Infrastructure Library (ITIL) v4 Foundations or equivalent knowledge is a plus We ... - May 17

Systems Support Engineer II- Service Desk Team

Red River  –  Chantilly, VA
The Systems Support Engineer II is primarily responsible for working on a team at the Red River Managed Services Desk ... well as growing and developing the organization’s perception with existing customers through exceptional customer service. ... - May 16

Help Desk Analyst

CACI  –  Arlington, VA
... Improve current service desk processes and procedures and champion continuous service improvement initiatives to meet or exceed customer-defined Acceptable Quality Levels of team performance. Escalate incidents to advanced help desk (e.g., Tier III) ... - May 21

Systems Support Engineer II- Service Desk Team

Red River  –  Chantilly, VA, 20151
The Systems Support Engineer II is primarily responsible for working on a team at the Red River Managed Services Desk ... well as growing and developing the organization’s perception with existing customers through exceptional customer service. ... - May 10

Overnight Help Desk Analyst

Motion Recruitment  –  Arlington, VA, 22201
Overnight Help Desk Analyst The candidate will be responsible for providing technical assistance and support for the Firm's ... Customer service oriented. Excellent verbal, written, and interpersonal skills. Strong troubleshooting skills. Proven ... - May 22

Front Desk Agent

Sheraton Rockville  –  Rockville, MD
... Overview: The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests ... Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system. Be able to perform and ... - May 17

Senior IT CHANGE MANAGER ITIL 4 Certification Secret

Rollout Systems  –  Arlington, VA, 22201
... Four years of concurrent experience managing Change Requests to ensure they follow the approved ITIL process customer SOPs and are correctly followed to meet the service SLAs. Four years of concurrent experience with an ITSM tool (i.e., BMC Remedy, ... - May 17

Front Desk Admin

ABM  –  Sterling, VA, 20102
... * Front Desk Experience handling high volume * Previous aviation industry experience preferred. Overall: Must be 18 years of age or older. Must meet all requirements to receive required airport SIDA badge, and Customs Seal (if applicable), including ... - May 20

Tier III Help Desk Technician

DANE LLC  –  Chantilly, VA, 20151
... Must have SQL, Service Now, and CLM experience Preferred Remedy and SharePoint experience. Must have a bachelors degree in computer science or related field. Must have a minimum of 4+ Years of experience as a Tier III Help Desk Technician Must have ... - May 07
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