Pharmacy Technician, Digital Pharmacy

Our CoverMyMeds team is growing rapidly, and we are in search of great Pharmacy staff members to help grow initiatives within the Pharmacy space focused on improving quality of care and convenience for patients. We’re looking for folks who have a passion for helping patients and want the opportunity to work alongside some truly brilliant and hard-working individuals across our pharmacy network. This role will report to the Pharmacy Operations Manager and work closely with the Pharmacist in Charge. Your mission? Serve as a Pharmacy Technician, facilitating medication coordination efforts with key healthcare stakeholders. You'll ensure CoverMyMeds' service is easy to use and hassle-free, delighting our users by providing a knowledgeable and friendly experience, with quick answers to every question.

Responsibilities

Serve as a pharmacy technician for digital pharmacies including day to day prescription processing, case troubleshooting, call triage, automation oversight, and more to support getting prescriptions to patients and ensuring a great experience.

Serve as a subject matter expert and voice of the digital pharmacy operations across the company to help enhance our cross functional relationships.

Assist with projects to support digital pharmacy initiatives that seek to progress our services and optimize our operations.

Engage with internal and external vendors that service our software and programs to provide feedback or work together through updates.

Pharmacy hours of operation are Monday – Friday; 8AM – 7PM EST and Saturdays from 9AM-2PM EST. Pharmacy technicians must have the ability and desire to work flexible hours in the future.

Follow and adhere to the Pharmacy policies and procedures.

Assist Pharmacist in Charge in ensuring the facility remains compliant with regulations

Requirements

At least 3 years’ experience in a Pharmacy, Medical or Customer Service setting

Flexibility to work evening/weekend hours or a holiday rotation as required.

PTCB National Certification

Active state of Ohio Pharmacy Technician license (additional state licensing is a plus)

Skills

You are friendly, outgoing, and prefer to work with a team in a fast-paced, collaborative environment. You are patient, empathetic, adaptable, and flexible. You are enthusiastic about helping patients!

Exceptional interpersonal, written, and verbal communication skills

Excellent problem-solving skills

Ability to work and thrive in a highly creative, collaborative, and dynamic environment

Desire to work as a contributing member of a health care team

At CoverMyMeds, we care about the well-being of the patients and communities we serve, and that starts with caring for our people. That’s why we have a Total Rewards package that includes comprehensive benefits to support physical, mental, and financial well-being. Our Total Rewards offerings serve the different needs of our diverse employee population and ensure they are the healthiest versions of themselves. For more information regarding benefits at CoverMyMeds, please click here.

As part of Total Rewards, we are proud to offer a competitive compensation package at CoverMyMeds. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

Our Base Pay Range for this position

$17.63 - $29.38

CoverMyMeds is an equal opportunity and affirmative action employer. We embrace diversity and are committed to creating an inclusive environment for all employees. Qualified applicants will be considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, disability or veteran status.

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