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Customer Service - Client Support Representative

Company:
Clinic Growth Accelerator
Location:
Milwaukee, WI, 53202
Posted:
April 06, 2024
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Description:

Clinic Growth Accelerator is currently hiring for a full-time Customer Service - Client Support Representative to build positive relationships with our clients throughout the Milwaukee, WI area and provide them with exceptional customer service. This full-time position earns a competitive salary of $60,000 + $10,000 in annual bonuses.

In addition to competitive pay and our amazing culture, we offer our Customer Service - Client Support Representatives the following benefits:

Flexible time off

A dynamic work culture

Team travel and vacation opportunities

We do not offer any formal health/insurance benefits at this business size (however we can have a conversation with a future candidate about reimbursement).

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!

DAY-TO-DAY

This full-time customer support position works Monday - Friday, 9 am - 5 pm Central Standard Time.

As a Customer Service - Client Support Representative, you are a crucial link between our marketing team and our clients. When customers sign on with us for help with their marketing, you are there to walk them through every step of the process. Because you and our clients share a passion for good health, you use that common bond as the foundation for a strong working relationship.

Working full-time, you guide our clients through onboarding, using video conferencing when necessary to familiarize them with our processes. You also meet weekly to perform a marketing review, which helps both you and the client see how things are progressing. Skilled in the use of social media, you help our clients use Facebook and other social media platforms to get the word out about their services.

Always happy to help, you provide whatever support they need to implement their marketing plans. Our clients appreciate your excellent customer service as well as the social media savvy you bring to the table. You enjoy seeing their businesses take off because of their increased visibility. Knowing you play such a key role in their success brings you great satisfaction!

ABOUT CLINIC GROWTH ACCELERATOR

After wasting time and money hiring standard marketing agencies with nothing to show for it, we decided there had to be a better way to grow our chiropractic practice. That's why, in 2020, our founder partnered with a group of systems engineers who use data-driven systems to optimize paid ads for chiropractors. Since then, we have been offering doctors around the country our marketing and advertising services, adding scores of new patients and bringing more profits to their practices. We love being able to help clinics grow and help connect more patients with effective treatment.

Here at Clinic Growth Accelerator, every person matters, and every employee makes a difference. We are passionate about health and wellness, and we want a team that is too. To help our employees thrive, we offer them competitive pay, awesome benefits, and opportunities to contribute to a fast-growing company.

OUR IDEAL CUSTOMER SERVICE - CLIENT SUPPORT REPRESENTATIVE

Collaborative - can effortlessly build and maintain a great rapport with our clients

Respectful - has excellent communication and customer service skills

Efficient - can effectively organize and prioritize various tasks

Adaptable - open to learning and adjusting existing processes

Optimistic - driven to succeed

If this sounds like you, keep reading!

REQUIREMENTS FOR A CUSTOMER SERVICE - CLIENT SUPPORT REPRESENTATIVE

Proficiency with Facebook and other social media platforms

Great phone and video conferencing (Zoom) skills

A passion for good health

Location: 53202

Job Posted by ApplicantPro

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