Automotive Shop Forman Nissan

Job Description

Oversee operations in an auto service unit to ensure compliance with quality standards

Contact clients and convince them to bring vehicles to their unit for repairs

Oversee the inspection of automobiles to identify faulty components and facilitate process for repairs

Supervise the activities of automotive service technicians to ensure efficient job performance and timely repairs

Conduct price negotiations with clients to reach a favorable bargain for both management and client

Oversee the hiring and training of an effective auto service team

Maintain accurate record of all accounts and relevant financial information

Monitor inventory to regulate and ensure availability of required vehicle parts

Ensure automotive service staff comply with environmental laws and regulations

Oversee the procurement of vehicle parts, automotive equipment and various other items required in an auto service department

Evaluate the performance of automotive service staff in order to acknowledge efficient employees and guide underperforming ones

Listen to client complaints and assist in addressing their issues and resolving challenges

Oversee the disposal of wastes such as used engine oil, soot to ensure adherence to health and safety laws

Assign and schedule work duties to auto service staff according to their skills

Follow up customers to obtain feedback and ensure they are satisfied with received service

Attend workshops and study relevant publications to stay up-to-date with developments in the automotive service industry.