Retail - Merchandise Attendant Titanic Frozen Custard & Chocolate

Job Description

TITANIC MUSEUM ATTRACTION IS A DRUG FREE WORKPLACE AND AN EQUAL OPPORTUNITY EMPLOYER

MERCHANDISE ATTENDANT CREW MEMBER

The Merchandise Attendant Crew Member is directly responsible for the prompt, efficient, and courteous service of guests, collecting payments and meeting guest needs during their visit. Other duties may include maintaining merchandise, inventory, stocking shelves and ensuring a clean work environment.

Titanic Frozen Custard & Chocolate Attraction in Pigeon Forge, TN is actively searching to hire a Merchandise Attendant Crew Member. In this position, you will come away knowing what it takes to reach marketing and sales goals by ensuring products are properly displayed and executing promotions within the gift shop. By choosing this career path, you get to utilize your creativity and artistic talent to design displays! Analyzing product demand, developing marketing, and staffing plans, and deploying marketing principles, allows you to advance company goals and tap into critical thinking skills to solve problems.

A DAY IN THE LIFE OF A MERCHANDISE ATTENDANT

As a Merchandise Attendant you enthusiastically welcome all guests as they enter the Titanic Frozen Custard & Chocolate Attraction. You will initiate conversations by asking open-ended questions to determine our guest needs and you will accurately answer routine questions or inquiries in a helpful and courteous manner displaying Titanic's values. You will process sales as quickly and efficiently as possible remembering to thank the guests for visiting our beautiful museum and encouraging them to return.

You also stock merchandise, gather items for displays, and collaborate with the Sales team to analyze business needs and determine which products to feature. Strategizing to meet assigned sales targets, you display merchandise within the museum to catch the eye of guests.

You calculate sales prices as well as receive and process payment. Once you make sales, you bag or package those purchases and wrap gifts when asked. At the end of your shift, you ensure that your cash drawer is balanced. You also oversee the store and safeguard company assets. As challenging situations arise, you provide outstanding customer service. You enjoy learning and growing in this exciting career.

QUALIFICATIONS FOR A MERCHANT/ATTENDANT

Team Player

Basic computer skills

Ability to stand for extended lengths of time and lift 30 lbs.

Ability to maneuver in small, confined spaces.

Reliable Transportation

Stock room experience is strongly desired. Do you have exceptional customer service skills? Are you friendly and able to easily make connections? Are you sales savvy? If so, you may be perfect for this opportunity!

COMPREHENSIVE BENEFITS PACKAGE

As an employer of choice, we are pleased to offer the following benefits to eligible employees:

24/7 Telehealth virtual doctor visits for you and your household members at no cost.

Employee Assistance Program (EAP) is a complimentary 24/7 benefit that provides all types of services for a variety of personal and work/life matters.

Health, Dental and Vision insurance provided by Anthem Blue Cross Blue Shield.

Company paid Life insurance.

Tuition Assistance Program (TAP) this program reimburses full-time employees with 1 year or more of service who are actively employed. This great educational program pays up to 100% for full-time employees who are eligible; for college expenses to graduate or continuing education classes.

WORK SCHEDULE

This position offers a flexible schedule that includes days, evenings, weekends, and holidays. This is perfect for anyone looking for something that can work around their class or other job schedules. There is potential for Full Time after 90 days of successful employment.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this Merchant/Attendant position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Applicants 16+ years may apply

Titanic Frozen Custard & Chocolate Attraction is a drug free company. The ability to pass a pre-employment screening is a requirement for this job.

WORKING CONDITIONS AND PHYSICAL EFFORT

May require handling of objects that can weigh up to 50 lbs.

As work is performed inside and outside, must have ability to stand for long periods of time and adapt to adapt to ever changing work environment.

Work Schedule will be varied and include weekends and holidays.

Physical Demands

Lift/Carry

Stand

F (Frequently)

Walk

F (Frequently)

Sit

O (Constantly)

Handling / Fingering

O (Occasionally)

Reach Outward

O (Occasionally)

Reach Above Shoulder

O (Occasionally)

Climb

N (Not Applicable)

Crawl

N (Not Applicable)

Squat or Kneel

O (Occasionally)

Bend

O (Occasionally)

10 lbs. or less

O (Occasionally)

11-20 lbs.

O (Occasionally)

21-50 lbs.

O (Occasionally)

51-100 lbs.

N (Not Applicable)

Over 100 lbs.

N (Not Applicable)

Push/Pull

12 lbs. or less

O (Occasionally)

13-25 lbs.

O (Occasionally)

26-40 lbs.

O (Occasionally)

41-100 lbs.

N (Not Applicable)

N (Not Applicable)

Activity is not applicable to this occupation.

O (Occasionally)

Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs./day)

F (Frequently)

Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)

C (Constantly)

Occupation requires this activity more than 66% of the time (5.5+ hrs./day)

Other Physical Requirements

Vision (Near, Distance)

WORK ENVIRONMENT

Inside and Outside company facilities in all types of weather.

Job offer contigent on pre employment screening and background screening results.