Manager IT Infrastructure - VF

Job Description

Location: Columbus, OH - Hybrid (Local Candidates only)

Contract: 3 to 6 Months, possible extension

Must be Authorized to Work in the US

No Visa Sponsorships

Qualifications:

• Minimum 7+ years of relevant BCDR experience (Business Continuity certifications, e.g., CBCI, CBCP, CBCM etc. are highly desirable)

• Solid knowledge of industry best practices for IT Disaster Recovery planning and ISO Standards with regards to Business Continuity and Disaster Recovery such as ISO 27001,22301,19011,22316.

• Knowledge and understanding of current Disaster Recovery planning techniques and technologies.

• PMP and ITIL preferred.

• Experienced in ServiceNow platform such ITOM, ITSM and Business Continuity Module.

• Ability to effectively communicate at all levels of internal /external business partners within scope of responsibility.

• Strong work ethic and strong analytical, quantitative, and creative problem -solving abilities, able to work with minimal instruction and oversight, manage multiple tasks/projects simultaneously, owning deliverable end to end.

Responsibilities:

Manager, IT Infrastructure- Disaster Recovery Program will oversee the entire Disaster Recovery (DR) program. He/she will work closely with all the groups in IT, Security, business unit and Service Providers to perform and/or support the disaster recovery processes. The Disaster Recovery manager will manage the enterprise disaster recovery exercises and validation efforts leveraging technical experts and business stakeholders. He/she will be responsible in establishing and maintaining the overall plans for executing the DR procedures and understanding their interdependencies.

Professionally develops self and staff by seeking out educational opportunities/knowledge transfer; keeping abreast of professional standards and publications; maintaining personal networks and participating in professional organizations.

• Maintain executable disaster recovery run books for core business technologies. Review and approve all Application Restoration Procedures.

• Conduct Business Impact Analysis to determine critical operations and systems are core to the business operations in event of disruption.

• Manage the contracts with required Disaster Recovery site and required service level agreements to measure performance.

• Develop and deploy training, documentation, and communication of disaster procedures to the organization.

• The Disaster Recovery manager manages the subordinate staff in the day-to-day performance of their jobs.

• Manages the critical deliverables and Service Level Agreement data points for 3rd party vendors and Managed Service Providers and provide require support n meeting the deliverables.

• Manages the creation of program status communication to internal management and external stakeholders regarding the status of the DR program including annual reporting, audit reports responses and customer requests.

• Work closely with the Governance and Supply Chain to resolve Service Provider related issues and to help ensure accurate reporting related to Service Provider performance.

• Gather infrastructure services data on spending patterns for analysis and reporting.

• Provide information on spending for company cost allocation and metric reporting.

• Review monthly/annual forecast of expenses for the IT Budget and analyzes and report variances to budget.

• Assist in ensuring the Service Providers are adhering to client’s defined standards.

• Work closely with the Disaster Recovery Modernization project to implement workstreams and mature the Disaster Recovery program.

• Professionally develops self and staff by seeking out educational opportunities/knowledge transfer; keeping abreast of professional standards and publications; maintaining personal networks and participating in professional organizations.

• Communicates with IT leadership and senior business leadership to review infrastructure strategy and technical roadmap.

• Participates in the assessment of external and internal technology capabilities required to achieve desired competitive positioning.

• Effectively communicates with Service Providers, sub-contractors, providing guidance and direction to ensure timelines and deliverables meet or exceed business partner needs.

• Demonstrates improvements in process and technologies working closely with Enterprise Architecture to evaluate and recommend new infrastructure technologies. Deploys best practices and industry standards.

• Develops overall program strategy to ensure proper sequencing and integration of large/complex DR initiatives within the portfolio and adjusts project scope, timing, and budgets as necessary, based upon the needs of the business.

• Quantifies impacts of risks and issues to scope, schedule, budget and prioritizing and driving resolution

• Needs to be able to navigate and manage new challenges in both culture and identify and develop the necessary skills and competencies as the organization matures.

• Partners with key service providers to drive continuous improvements and operational excellence across the DR footprint

• Financial forecasting and management of infrastructure costs associated with new investments, labor, and maintenance activities