Telecommunications Network, OSP Engineer

Company Description:

Connectivity Tech Solutions (CTS) is a fast-growing Telecommunications Solutions Provider, specializing in designing, building, and managing custom Fiber Optic Connectivity networks for Commercial and Government Agencies. Connectivity Tech deploys core expertise in Fiber Optic network construction to deliver mission-critical Fiber Optic Infrastructure and Internet connectivity to clients nationally. We are delivering digital transformation with excellence and would love to have you join us!

Job Title: Telecom Network, OSP Engineer

Location: Remote, USA

Are you a self-starter with Telecom Outside Plant (OSP) and Inside Plant (ISP) engineering expertise, who exceeds customer service expectations? If so, we would love to have you become a member of our growing team! You will drive service success with a goal of exceeding customer satisfaction, maximizing client retention, and increasing profitability. As a valuable engineering team member, you will also apply your high-level knowledge of telecommunications to build rapport, enhance client trust and drive yourself and your team to meet annual goals. You will experience the excitement of fostering team unity, as you work in close collaboration with management and fellow team members to create positive working relationships and exceptional service for our customers.

Position Overview

Connectivity Tech Solutions is seeking to add a highly skilled OSP/ISP Engineer with a strong background in outside plant engineering and construction to join our innovative telecommunications team to design, implement, maintain, and support our network infrastructure. The ideal candidate will be enthusiastic about technology, possess strong problem-solving abilities, and have a keen eye for detail.

As a Connectivity Tech OSP/ISP Engineer, you will work on innovative technologies, be a key member in building out LAN, WAN and MAN networks, collaborate with cross-functional teams, and contribute to the continuous improvement of our telecommunications systems. If you have a solid background in telecom network design, fiber optics, deployment, and optimization, along with excellent problem-solving abilities, we invite you to apply and be a part of our dynamic team.

Our Professional Services team seeks a personable, initiative-taker, Field Service Technician to deliver on our core values of “Delivering Digital Transformation with excellence by delivering an exceptional customer service experience. This is an excellent opportunity for a candidate that has experience in various commercial, office, retail, data center locations, OSP underground and aerial deployment experience with ISP, network and structured cabling experience.

Job Responsibilities

-Provide customer service and support during field visits, inspections, site surveys and tie workflow to schedules to ensure maximum efficiency.

-Manage all OSP/ISP design packages and Fiber build-out installations.

-Monitor projects to meet/exceed company specifications to Construction Policy, FCC Technical Standards, NEC, OSHA, State, County and/or City, and all other applicable agencies.

-Build relationships with internal teams and external partners, vendors and suppliers.

-Manage requested quotes to our vendor and supplier partners.

Generate formal Scope of Work documentation, Bill of Materials, Labor Rates and Estimates.

-Attend on-site and virtual pre-bid meetings to gather requirements for effective and timely bidding.

-Ability to travel to customer premise locations and attend site surveys.

-Knowledge of Underground Fiber routing, Buried environments, Aerial Fiber, Fiber Splicing, Backbone networks and tie-in locations.

-Work with internal leadership to execute ROE/ROW agreements on-site.

-Manage ROW and ROE requirements.

-Knowledge of Cisco, Ciena, Juniper equipment

-Experience with Optical equipment SONET and wavelength division multiplexing.

-Experience and working knowledge with reading and interpreting network design and fiber documentation, as-built documentation,

Must have knowledge of LAN, WAN, MAN, Optical Carrier Network Architecture, TCP/IP, SNMP, (ISP) Inside Plant, Outside Plant (OSP) Fiber Optic experience including but not limited to, OTDR, Fusion Splicing, Fiber locating, Transmission, Routing, Switching, Data Center Cross-Connection completion, and testing.

-Collaborate with the technical team and share information across the organization to build positive relationships with clients and coworkers.

Satisfy customer needs by making appropriate recommendations and briefings using appropriate field automation systems, procedures, and protocols.

-OSP/ISP candidates should have technical experience and knowledge of identifying and locating fiber optic cables, building MPOE, Data Center Meet Me Rooms, all structured cabling, including demarcation extensions and cross-connections, racking, and stacking, installing, testing, and turning up Telecommunication equipment.

-Experience in OSP construction, fiber construction and utility construction.

-Competence in design methodology, process, and metrics

Proficient with effective navigation of Microsoft Office applications and CAD, and system maps.

-Proficient in time and project management and experience meeting and exceeding metrics to keep projects on-time and within budget.

-Collaborates with systems engineering and network services NOC to restore service and identify problems.

-Service existing accounts by analyzing work orders, planning a travel schedule, reviewing concerns, conducting tests, and resolving problems.

Job Skills & Qualifications

Required

-Technical degree, certification, and/or Bachelor’s Degree in Telecommunications, Information Technology, or a related field, or equivalent experience.

-High-level ability to test, troubleshoot, service, and repair automated equipment.

-Ability to adapt to dynamic work schedules and flexible shifts.

-Superb customer service, communication and self-management skills

-Must have a valid driver’s license without any restrictions and a satisfactory driving record.

-Must be able to lift 50lbs or more.

-Must be willing to Travel to clients’ locations for the assigned geographic region they will be assigned to

-Must be 18 years of age or older, a US citizen and be able to show proof of citizenship.

-Must have a clean criminal background.

When applying for a role, you may be subject to a background check, drug screen and Motor Vehicle Report.

Benefits

Competitive compensation

Training and Professional development opportunities

Employee Wellness

Company Holidays and Paid Time Off

Preferred

Familiarity with mobile applications and tools

Relevant certifications (e.g., CCNA, CCNP, JNCIA, OSHA) are a plus.

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The above job description is general in the nature and level of work that will be performed in this role. The job description is not designed to be fully inclusive of all the duties and responsibilities that can change based on the size and scope of work.