Arcade and Redemption Manager

Job Description

Star Lanes Polaris is an upscale entertainment venue that offers state-of-the-art lanes, billiards, bar, full-service restaurant.

We are currently seeing Game and Redemption Manager to maintain all aspects of the game room at the highest level of efficiency.

Perks:

Free Dining / Free Entertainment (Bowling/ Games)

Benefits: Unlimited PTO, Sick Pay, Paid Holidays, Health, Dental, Vision, Life, and Pet Benefits

Paid Family & Parental Leave / Bereavement

Relocation Bonus

Deliverables:

Maintaining and replenishing correct parts inventory by recording machine repairs and parts used.

After obtaining final approvals, coordinate all repairs and replacements, from the general manager.

Scheduling labor hours and managing the daily activity of at least 2 mechanical staff members or equivalent. Responsible for performance management and employee relations of technical staff.

Reports to the general manager.

Participates in the day-to-day management of the facility from a technical perspective.

Performs management tasks necessary to contribute to the efficient operation of the venue

Abides by, maintains and trains all technical staff in machine area safety procedures and standards of operations.

Ensures that employees are following safe working practices and have a working knowledge of all safety practices and procedures.

Identifies repairs needed on malfunctioning game room equipment.

Directs employees in maintenance and repair of machinery and equipment.

Assists employees in diagnosing malfunctioning equipment based on observation and the application of knowledge and experience.

Trains game room technicians in repairs and building maintenance according to company procedures and manuals.

Ensures that the workshop and machine area is clean and always organized, e.g. workbench, work area, service aisle, etc.

Initiates, schedules, follows and updates the preventive maintenance system for all venue equipment (as posted, daily, weekly, monthly, quarterly and annually).

Other duties may be assigned.

Knowledge, Skills, and Qualifications:

Two or more years related experience on diagnosis and repair of arcade games, systems or equivalent combination or education and experience.

Knowledge and understanding of OSHA safety practices/procedures

Able to lift, push, and pull up to 50 pounds

Ability to work in an environment with high noise levels

Regular use of hands and fingers, tools, or controls; reach with hands and arms

Open availability, including weekend nights and holidays

Able to communicate in a clear and professional manner

Works well with others and constructively leads employees

Reliable, Trustworthy, Accountable and has a passion for customer service

Star Lanes Polaris is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Type: Full-time

Benefits:

Dental insurance

Employee discount

Health insurance

Health savings account

Life insurance

Paid time off

Relocation assistance

Vision insuranceCompany Description

Stare of the Art Bowling, Full Service Restaurant and Bar, Game Room, VR Attractions, Billiards, Corporate Events, Kids Parties