Bilingual Office Administrator

Yardnique Family of Companies Summary

Here’s what you need to know about working here: At Yardnique, we’re a family. We are passionate about our teams and creating opportunities for our employees is a priority. We credit our culture to the success we’ve shared over the past 26 years, and today, we are ranked 25th nationally for the quality of our services. If you’re looking for an engaging and rewarding environment with plenty of room for growth, join our family of landscape lovers.

Job Title: Bilingual Office Administrator

Department: Operations

Job Summary

This position supports Yard-Nique’s branch office operations with timely and accurate business transactions, and adherence to established administrative processes. This position plays an integral role in creating and maintaining positive employee and client experiences.

Responsibilities

Create an amazing first impression of Yard-Nique with professional and friendly greeting to all clients, visitors, and employees in-person, over the phone, and through email correspondence.

Own the onboarding process for all non-exempt employees.

Act as a point of contact for all employees should they have HR related questions and escalate to the appropriate HRBP or Payroll Manager as necessary.

Assist with any Workers Comp issues as they arrive and escalate to the appropriate team member.

Answer main office phone, screen, and distribute messages and inquiries to appropriate employees.

Perform daily administrative tasks to ensure smooth office operations, including monitoring and coordinating the on-going maintenance of all office equipment, phone system and other information technology systems.

Maintain positive working relationships with all internal and external partners on administrative needs and requests.

Manage customer and vendor contracts, requests and correspondence via phone, email, fax, etc.

Coordinate Certificate of Insurance (COI) requests and distribution.

Partner with Accounting & Finance to manage secure access to online portals for all vendor and customer accounts.

Plan, schedule, coordinate logistics of on-site special events, meetings, seminars, etc.

Complete necessary business related research, as needed.

Ensure the utmost level of security and confidentiality of all business transactions, documents, records and proprietary knowledge.

Partner with company leaders to manage supply and distribution of company equipment.

Effectively manage ordering and distribution of office supplies for the branch; coordinate with managers to ensure all supplies are centrally tracked. Ensure office is stocked, clean and remains tidy at all times.

Act as liaison between main office and field managers, as needed.

Manage daily activities associated with mail and package preparation, delivery and pick up.

Assist with uniform inventory, ordering and vendor relationships.

Compose and edit correspondence to vendors and customers.

Less than 5% travel is expected in this position.

Other administrative duties, as assigned.

Required Education and Experience

3 years experience in a related industry.

Bilingual in English and Spanish required.

Must be detail-oriented, flexible, able to manage multiple deadlines.

Strong customer service orientation that demonstrates a positive, "can-do" attitude

Ability to work well in teams and independently.

Must have knowledge of Microsoft Office, Outlook, PowerPoint, Excel, and other programs to create email and other forms of communication to support the office.

Excellent oral and written communication skills

Work Environment

This position is exposed to a normal office environment and is not subject to weather, extreme or hazardous conditions.

Other Duties

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO Statement

Yardnique, Inc. provides equal employment opportunities to all employees and applications without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, or marital status. Yardnique hires and promotes individuals solely on the basis of their qualifications and in accordance with applicable Federal and State laws.