Customer Service

Job Description

New England Outdoor Products designs and manufactures sporting goods, portable instant garages, wood racks, and multiple other products. We sell to mass market major retailers including Amazon, Dick’s Sporting Goods, Costco, Home Depot, and Walmart. Our E- Commerce business has seen steady growth and we are in the need of several Order Entry/Customer Service Representatives.

Our ideal candidate possess experience in the E-Commerce industry. Experience with major retailers and order processing. Amazon VC & Seller experience a plus. They will have the ability to effectively multi-task in a fast paced environment while demonstrating excellence in customer service. Must be detailed oriented and highly organized. We are looking for someone ambitious and that takes the initiative to make sure the job is completed accurately with deadlines. The ability to work well in a team environment are ideal for this position.

Responsibilities Include:

E-Commerce processing & portal maintenance

Logistic knowledge-small parcel & LTL (Domestic & International)

EDI (electronic data interchange)

Answer inquiries from : Retailers, Customers & Shippers

Order/ Data Entry MUST BE PROFICIENT IN DATA ENTRY

Candidate Requirements:

Read, write and understand the English language Work independently, at times under pressure