Scheduling Coordinator - Bilingual in Russian

Job Description

Growing Home Care Agency is seeking a full-time Scheduling (PCA) Coordinator to join our team at our Brooklyn Office.

Schedule: Monday - Thursday 9am- 5pm, Friday 9am - 1pm

Responsibilities include but are not limited to:

Serve as the primary point of contact for patients and caregivers, demonstrating professionalism and care in handling inquiries with a focus on providing excellent customer service.

Assign caregivers to open shifts based on availability and patient need.

Process payroll for caregivers within the assigned caseload, ensuring accuracy and timeliness.

Address and resolve any concerns or issues raised by patients, caregivers, or other team members.

Collaborate with other departments, such as Human Resources and Intake, to assist with translation when/if needed.

Requirements:

Customer Service Experience, preferably in a healthcare setting

Excellent organizational skills and strong attention to detail

Good communication skills

Ability to multitask in a fast-paced environment

Bilingual in Russian

Benefits:

Health insurance

Dental insurance

Vision insurance

Flexible spending account

Life insurance

Paid time off

Paid holidays

Training Provided

About us:

Hamaspik HomeCare provides a variety of homecare services in the comfort of the patients’ homes. From modest beginnings in 2001 with a select few individuals, we have grown to accommodate thousands of people in need. From the shores of Long Island to the Catskills Region, Hamaspik HomeCare has garnered an impressive reputation as the homecare agency of choice. Licensed by the NYS Department of Health and accredited by the Joint Commission, Hamaspik HomeCare has become known for its legendary support and extraordinary caring. As a member of NYSHA, we are an integral part of its aim to provide health and human service assistance to all New Yorkers.

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