Hotel Sales Coordinator

This position is a part time office job with up to 25 hours per week allotted. Monday – Friday only, no weekends necessary.

Flexible schedule options of either three full 8-hour days or choose to work 4-5 days a week for 5-6 hours per day, anytime between the hours of 7am-6pm.

Position can also work front desk shifts in addition to the Sales position if Full-Time is wanted.

Position Summary

The Sales Coordinator works under the direction of the Director of Sales and Sales Managers. Responsibilities include administrative duties such as answering calls, entering data and coordinating details in order to assist with the sale of guest rooms and meeting facilities.

Primary Responsibilities

Telephone and email contact with guests and clients who are planning meetings, events, or group room blocks with the Hotel

Enters group rooming lists and process group payments

Handle client requests as they arise

Conduct tours of the guest rooms and meeting space upon request

Assist with communication between the sales department and other hotel departments

Keyboarding, distributing, maintaining the organization of the sales files

Issue written correspondence, such as thank you letters after departure or welcome letters to incoming VIP’s

Maintain adequate stock of material needed for sales activities

Continually check work email; follow up as needed with any group or guest correspondence

Complies with all Company policies and procedures

Assists the Sales Team and General Manager with monthly reporting

Attends any necessary classes, offered by Hilton or otherwise, to continually improve skill set

Other duties as assigned by the Director of Sales or General Manager

Education/Experience

Minimum of 1 year Administrative experience

OnQ and OnQ-R&I Hotel experience preferred

Proficient verbal and written communication skills

Computer experience, Microsoft word, excel, proactive planning, anticipates situations, ability to follow directions

Physical Requirements

Sitting for long periods of time during shift

Use of keyboard and telephone throughout shift

Some bending, lifting, and carrying

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions