Parts Clerk

Job Description

About Us: At Mastria Automotive, family values are at the heart of everything we do. We're more than just a workplace; we're a family. We embrace unwavering core values that prioritize the customer experience, family-oriented culture, and professional growth. As a forward-thinking and tech-savvy automotive group, we're looking for Parts Clerks to join our family and embark on a fulfilling career path while upholding our core values.

Our Core Values:

Customer-Centric: Our customers are at the center of everything we do. We prioritize their needs and satisfaction in every interaction.

Family-Oriented: We nurture a family-oriented culture where employees are valued, supported, and treated like family members.

Continuous Growth: We believe in continuous growth and learning, providing opportunities for our team to advance their skills and careers.

Financial Security: We are committed to increasing compensation as you advance in your career, ensuring financial security for you and your family.

What We Offer:

Competitive daily compensation with wages on demand

Enjoy Sundays off for quality family time and a better work-life balance

Access to the latest automotive technology in a family-oriented environment

Comprehensive paid training to help you succeed and grow within our family

Opportunities for rapid career advancement within our tight-knit team

401K plan with matching options to secure your family's future

Paid vacation and holidays to cherish moments with your loved ones

Health and dental insurance to protect your family's well-being

Responsibilities:

Sells parts to all customers, over the counter, through the shop, or on the phone.

Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.

Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.

Answers phone calls, providing price quotes and other information.

Pulls and fills orders from stock. Notifies parts manager of out-of-stock parts or shop materials that need immediate attention. Locates out-of-stock parts from outside source and submit an emergency order, if necessary.

Notifies service advisor and the customer when special ordered parts have been received. Makes sure all internal requests for parts are billed on service repair order.

Ensures that all charge sales are signed by the customer. Ensures that all customers receive their copy of the invoice.

Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.

Perform other duties as assigned.

Qualifications:

Professional demeanor

Strong communication skills

Highly organized

Excellent interpersonal skills

High School Diploma or equivalent

At least 1 year experience

Join our Mastria Auto Group family, where our core values of ethics, professionalism, customer focus, intelligence, dedication, and resourcefulness define our culture. Be a part of the future of automotive parts department by applying now. Start an enriching career journey with us and uphold our unwavering commitment to family, growth, and excellence!