Office Administrative Assistant

Job Description

Title: Office Administrative Assistant

Responsibilities:

- Answering and redirecting phone calls promptly, with professionalism and confidence

-Responding to emails, correspondence professionally and promptly

-Interact with clients in a courteous and respectful manner at all times, whether in person, via telephone, or email.

- Enter and process web orders in a timely manner

- Complete large orders and custom orders precisely, and maintain updates on those orders.

- Must be able to prepare documents for use by other employees including upper-level management.

-Utilize organization skills to maintain documents and have them readily available to access.

- Strong proficiency in QBO (Reconciliation, Invoices, Refunds, and program

resolutions) is preferred.

-Manage accounts, organization of those accounts, and routinely check active accounts for any necessary changes or updates.

- Must demonstrate proficiency in using Microsoft word to type documents, and proficiency in Microsoft excel.

- Create and maintain filing systems, both electronic and physical.

-Maintain a clean orderly work environment.

- Manage office supplies.

-Facilitate communication with Leads in manufacturing areas pertaining to

orders.

-Assist the Shipping Division with packing and processing orders as needed

(UPS, USPS, and FedEx)-— Research programs to streamline processing and ensure continuous efficiency.

Requirements of employee for consideration of hiring:

- A history of strong, professional leadership and working with individuals as well as in teams at previous jobs.

- Proficient in Quick Books Online, Microsoft Word, and Microsoft Excel.

- Approaches each work day with an encouraging, positive, and professional disposition.

- Must have the desire to perform the job with self-motivation and drive.

- Punctuality is one of the most important things Liberty Artworks requires in an employee. An office administration job is one of the main things that drives the company. You are the one directly interacting with our clients. We cannot make a product and sell it, if we do not have a client and order to do so. If you are not on time, and cannot get up and show up consistently, or have a poor attendance record at a previous job, please do not apply to this position.

-Ability to stand, sit, walk, climb stairs, bend, and rotate for up to 8 hours without difficulty. Also needs the ability to lift or push 50 pounds. However, we are an equal opportunity employer. We are very understanding regarding disabilities and accommodations needed for health conditions. If you do have a disability or concern with this, please bring it to our attention during the interview and we will be happy to discuss during your interview.

- The ability to perform with attention to detail, and communicate in a professional manner with other employees as well as clients. This is a very important position, because you are the face of the company. You will take the first call with a client, and first impressions with clients should be exceptionally professional and confident, and exhibit positive interactions. That first call either turns into an order, or not. There is no room for any unprofessional behavior.

Company Description

Liberty Art Works is a firefighter/veteran-owned and operated company that was established by sculptor Robert Daus, Sr., who served 30 years as a Saint Louis firefighter. Here at Liberty Art Works, we have over 40 years of experience in creating high-quality bronze sculptures that honor members of the fire service, emergency medical service, law enforcement, as well as members of the military.

Our bronze castings are created utilizing the "Lost Wax Process". Through this, we have had the honor to design and produce some of the most beautiful and unsurpassed bronze statues, awards, and monuments, all with special attention to detail. We take pride in the guarantee that all of our supplies and final products here at Liberty Art Works are made in the USA.

Comprised of first responders and veterans, we understand the value and honor that monuments, statues, and awards carry. Liberty Art Works is determined to deliver excellence in every piece. We provide service and products that exceed our customers' expectations. However, our products and sales are not the only priority. We are committed to provide a rewarding work experience for our employees. We always use ethical conduct in all business matters, and we area always working to earn and maintain the trust and confidence of our customers, employees, and our community.