Asset Management Technician Washington, DC - onsite Top Secret clearance required As Asset Management Technician, you’ll be responsible for providing asset management and Tier 1 support to over 800 high profile Department of State executives around the world.
Our job is to ensure our customers have access to the best Tier 1 & Tier 2 to keep them fully operational and able to support their mission.
Come be a game changer and join our team!
What you’ll do: • You’ll manage and organize assets to ensure inventory for workstations, laptops cabling, and other equipment is available.
• You’ll support the annual inventory process, which involves data entry, transferring items, deposing Items, and bar code scanning • You’ll install workstations, thin clients, and printers in customer locations.
This includes troubleshooting issues with the setup and installation of these devices.
• You'll work with other Service Desk Technicians to response to on demand requests for Tier 1 support.
What you’ll need to succeed: • Active Top Secret Clearance • You are available to provide 100% onsite support in downtown Washington DC.
• Basic understanding of Active Directory, OUs and Workstations • Experience responding to on demand requests for Tier 1 support • 2 years of experience in an asset management position • Experience configuring and installing network printers, local printers, workstations, thin clients, and laptops for use on various classifications of networks • Experience working in a team-oriented, collaborative environment • Experience working with SharePoint, Microsoft Teams and ServiceNow • Understanding of Change Management processes and controls #M2