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Asset Management Technician (Top Secret clearance)

Company:
ALTA IT Services
Location:
Washington, DC, 20001
Posted:
May 15, 2024
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Description:

Asset Management Technician Washington, DC - onsite Top Secret clearance required As Asset Management Technician, you’ll be responsible for providing asset management and Tier 1 support to over 800 high profile Department of State executives around the world.

Our job is to ensure our customers have access to the best Tier 1 & Tier 2 to keep them fully operational and able to support their mission.

Come be a game changer and join our team!

What you’ll do: • You’ll manage and organize assets to ensure inventory for workstations, laptops cabling, and other equipment is available.

• You’ll support the annual inventory process, which involves data entry, transferring items, deposing Items, and bar code scanning • You’ll install workstations, thin clients, and printers in customer locations.

This includes troubleshooting issues with the setup and installation of these devices.

• You'll work with other Service Desk Technicians to response to on demand requests for Tier 1 support.

What you’ll need to succeed: • Active Top Secret Clearance • You are available to provide 100% onsite support in downtown Washington DC.

• Basic understanding of Active Directory, OUs and Workstations • Experience responding to on demand requests for Tier 1 support • 2 years of experience in an asset management position • Experience configuring and installing network printers, local printers, workstations, thin clients, and laptops for use on various classifications of networks • Experience working in a team-oriented, collaborative environment • Experience working with SharePoint, Microsoft Teams and ServiceNow • Understanding of Change Management processes and controls #M2

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