Release Manager for Salesforce Implementation

Description:

The successful candidate must deliver the following in order to successfully complete the engagement:

• Managing, planning, and negotiating software release activities across impacted teams and environments.

• Liaise with application teams, business teams, and other stakeholders to provide leadership regarding the technical impact to the supported environments.

• Manage change requests by documenting proposed changes, their impact, and approval status. Including tracking changes through their lifecycle, including review, approval, implementation, and verification.

• Produce release readiness assessments and criteria for determining when a release is ready for deployment, Leveraging the creation of pre-deployment validation reports, including test results, quality metrics, and compliance checks.

• Plan and forecast to manage existing system need and upcoming system development project initiatives.

• Participate in the management of an infrastructure capacity plan.

• Participate on priorities of operational and project needs across all environments.

• Determine what releases will be ready and when across all workstreams and what vendor solutions are involved in the release and schedule deployments accordingly.

• Determine what coordinated test data, integrations, data compare, etc., are needed to test an operational change, emergency fix, or project release.

• Understand all client assets and vendor solutions in place, overarching architecture, connectivity models (for on prem and cloud-based solutions), firewall rules, etc.

• Manage timelines by environment outlining what project/solution release changes are in what environment, schedule of release and testing activities in the share environments and the risks associated with multiple release testing in the shared environment.

• Lead discussions amongst stakeholders for mid-term and long-term plan for integrated environments requiring production data as more vendor solutions are integrated.

• Provide oversight on production data in non-production environments across solutions and vendors, to ensure connected environments do not inadvertently populate production data in a test environment.

• Post-release reports summarizing deployment activities, issues encountered, resolutions applied, and lessons learned.

• Release retrospectives and improvement recommendations based on feedback, metrics, and performance indicators.

• Understand environments available, needs and constraints of each, as well recommend integrated approach and resolve connectivity to support the projects.

• And other duties as assigned.