Program Mgr II

Requisition Number

101859BR

BAE Systems, a top-ten prime contractor to the U.S. Department of Defense, enables the U.S. government to transform data into intelligence and provides engineering, integration and sustainment support for critical military platforms and systems. Intelligence & Security provides services and products to the Department of Defense, the government, federal law enforcement officials, and troops deployed around the world.

At BAE Systems, we promote a strong, collaborative culture and provide our employees with the tools, skills and training they need to succeed. We are all about trust, camaraderie and a shared ambition to lead the world in defense technologies and national security services. We offer flexible work environment to support the balance in your life and keep you performing at your best. Be a part of a company that is part of the community; driven to improve our future and protect our freedom.

We are looking for an experienced IT Program Manager to join our technology-based program supporting a key functional program area providing full lifecycle engineering support for systems monitoring and applications management services that provide systems alerts, including monitoring for enterprise system performance and availability and providing guidance and engineering for upgrades, systems modifications, and updates. The functional area also provides operational support for applications deployed across the sponsor's enterprise, including release management configuration management and data analysis. This is a fast paced, challenging, and career rewarding experience providing top talent and solutions on one of the most complex and high-profile programs within the government.

ABC

Advertising Title

IT Program Manager (Expert)

Job Family

Program Management

Travel Percentage

<10%

Clearance Level – Must be able to obtain for position

Top Secret/SCI Polygraph

Shift

1st Shift

Regular or Temporary

Regular

Typical Education and Experience

Typically a Bachelor's Degree and 10 years work experience or equivalent experience

Required Skills and Education

The right candidate will have a minimum of eleven (11) years' of work experience. A Bachelor's or Master’s Degree are preferred in one or more of the disciplines described below where specific skills and responsibilities may include the following...

Responsibilities:

Manage the IT Enterprise Field Ops team

Work with the Site Reliability Engineer (SRE) and the Field Ops team to identify opportunities to automate and refine processes/activities and lead the team to develop automated capabilities.

Support the IT Enterprise Ops PM

Write change requests, manage team workloads, manage Jira board

Use existing ServiceNow queues to develop and deliver metrics that enable the operations team to adopt a continuous improvement mindset

Develop, track, and manage team pilot deployment schedules

Act as central communication liaison between field partners and the field team

Ensure compliance with established change management policies and processes in the team’s execution of system engineering duties

Lead the proper closure of IT incidents with service teams to ensure true root cause and future mitigation plans are reached.Required Skills and Abilities:

Minimum of five years experience leading teams (minimum team size of four administrators/engineers).

Ability to identify gaps in operational communications and communicate appropriate questions to service teams; must have an investigative mindset

Experience creating, analyzing and briefing out Jira board’s reports and dashboards to provide team work tracking metrics

Excellent communications skills

Ability to translate communications and updates between engineering cadre customer leadership

Experience working and communicating across cross-functional IT enterprise teams

Core Hours: 9:00AM - 3:00PM

Location: Herndon, VA

Preferred Skills and Education

Experience leading operations support

ServiceNow

Jira

PowerShell

Experience leading operations optimization through automation

Desired Certifications:

ITIL v.4 Cert (desired)

ServiceNow Certification (from IT Product Line)

About BAE Systems Intelligence & Security

BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you’ll find a rewarding career that truly makes a difference.

Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do—from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.

Our Commitment to Diversity, Equity, and Inclusion:

At BAE Systems, we work hard every day to nurture an inclusive culture where employees are valued and feel like they belong. We are conscious of the need for all employees to see themselves reflected at every level of the company and know that in order to unlock the full potential of our workforce, everyone must feel confident being their best, most sincere self and be equipped to thrive. We provide impactful professional development experiences to our employees and invest in social impact partnerships to uplift communities and drive purposeful change. Here you will find significant opportunities to do meaningful work in an environment intentionally designed to be one where you will learn, grow and belong.

EEO Career Site

Equal Opportunity Employer. Minorities . females . veterans . individuals with disabilities . sexual orientation . gender identity . gender expression

Department

0FDE00_Mission IT Ops

Company

TST_BAE Systems Tech Sols&Svcs Inc

Posting Requirements

Internal/External

Job Category

Project & Program Management

Recruiter

Dee Dunn

U.S. Person Required

Yes

Business Area

Intelligence Solutions (I&S)

Salary Max Point

239140

Salary Min Point

140690

Union Job

None