Benefits Coordinator

The Benefits Coordinator performs a wide variety of Leave Management activities, including updating key transactions into the HR processing system, answering and managing a high volume of work in Salesforce, ensuring all documentation and system updates are accurate and meet regulatory requirements all with a focus on providing an exceptional associate experience. A successful candidate would offer and implement process improvements to drive efficiencies, compliance adherence and the associate experience. Additional support in auditing, testing and reporting to meet SLA’s.

Responsibilities:

Responsible for the documentation of Leave in all HR systems.

Prioritizes work from external HR vendors and fulfills ad hoc HR requests.

Communicates/partners with associates on leave about policy and pay issues.

Provides additional information and guidance to associates with questions concerning their leave

management options

Performs a variety of regularly scheduled and ad-hoc audits of leave management data to maintain

compliance with established standards.

Guides the successful completion of major projects and may function in a project leadership role

Qualifications:

High School Diploma required

Associates or Bachelor’s degree preferred

2+ years of HR experience

Familiarity with the leave and benefit programs is a plus

1+ year of experience with Workday HR System preferred

1+ year of experience with case management systems

Proficient in Microsoft Office and Google Suite

Strong verbal and written communication skills

Strong problem-solving skills

Exceptional customer experience skills

Regular attendance is required to be successful in this role and overtime maybe required as business needs dictate.

Professional certification is preferred

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.