Emergency Services Specialist

Position Summary

The position is responsible for supporting the day-to-day operations of the assigned shift within the CHEMTREC Operations Center. The position reports directly to the Lead Watch Supervisor.

Major Duties and Responsibilities

• Answers, screens, and processes incoming calls as well as prioritizes calls, evaluates and analyzes situations to provide appropriate and timely responses, including calls related to chemical spills, fires, leaks, or personnel exposures.

• Executes relevant standard operating procedures, policies, and protocols.

• Collaborates with other departments within CHEMTREC to provide input and support, as needed.

• Performs other related duties as assigned.

Qualifications/Requirements

• Associate's degree or equivalent experience in similar environment.

• Two years' experience in information management, chemistry, hazardous materials, hazardous materials transportation, or emergency response/emergency management discipline.

• Ability to work 12-hour shifts including weekdays and weeknights as well as weekends and federal holidays.

• Ability to use independent judgment in evaluating situation/issues.

• Ability to manage and prioritize multiple projects and tasks.

• Strong oral and written communication skills.

• Working knowledge of Microsoft Office, including Outlook, Word, Excel, and PowerPoint as well as internet applications.

• Ability to travel domestically.