Business Development Analyst II

Overview:

IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person- one identity.

Responsibilities:

Business Operations

Analyze complex business issues using data from internal and external sources to provide insight to decision makers.

Construct forecasts, recommend plans based on the business data.

Develop reports for management on the overall performance of business and develop metrics to measure various characteristics of the business.

Responsible for overseeing product and/or service operations at a global or regional level.

Effectively communicate cross-functionally and across all levels to improve operational systems, internal processes, policies, methods, and tools in support of streamlining business functionality.

Reporting and Analytics

Analyze large quantities of data and present insights and predictions to support management planning, executing, and monitoring of business decisions.

Manage operational projects including the collection and dissemination of information and communicate results to leadership.

Generate ad-hoc reports or report information for end-users.

Integrate data from multiple sources to produce requested or required data elements.

Program and maintain report forms and formats, dashboards, canned reports and other end-user information portals and sources.

Process Improvement

May lead the effort to develop and improve operations through efficient and effective integrated processes, implementing common management processes/services to leverage organization resources.

Solicit feedback from management and their leaders on existing processes or gaps in process.

May act as central hub for the organization executing common standards, templates, processes and expectations.

Work closely with management and support organization to drive a uniform approach in the development and communication of processes and procedures.

Implement process improvement initiatives.

Development of metrics that provide data for process measurement, identifying indicators for future improvement opportunities.

Provides suggestions for standard Business Intelligence (BI) tools to increase usage/adoption with Support Sales teams to reduce ad-hoc, manual efforts.

Qualifications:

REQUIRED SKILLS AND QUALIFICATIONS

Bachelor’s degree in Business Administration, Management, Marketing, Finance, Accounting, Information Systems, or related.

Knowledge of Microsoft Office Suite (Excel, Outlook, PowerPoint, and Word).

Strong interpersonal skills including communication, presentation, facilitation, collaboration and relationship-building.

Excellent organizational and time management skills with the ability to deliver high quality work under pressure.

Proven ability to manage projects, and to influence and lead in a matrix organization.

Ability to multi-task and prioritize workload in a complex, multi-project environment.

PREFERRED SKILLS AND QUALIFICATIONS

Master's Degree in Business Administration, Organizational Design, or related field.

Business Development and/or Technical Product/Program Management experience in Federal Government (DOD or IC), Technology or Regulated Industry.

Knowledge of or experience with Client Relationship Management (CRM) (Salesforce), marketing automation technology (e.g. Eloqua, Pardot, Marketo, etc), and/or business intelligence tools (e.g. PowerBI).

Permanent