Vulnerability Management Analyst (Ops)

The Vulnerability Management Analyst position is responsible for providing day-to-day monitoring, management and support of TEGNA’s information technology platforms, both on premise and cloud-based, and support of the end user community and their associated technology. This position will work effectively with other IT teams, Corporate departments, business units, consultants, vendors, and service providers to ensure smooth operation of TEGNA’s IT platforms and applications. This position will ensure that the appropriate and timely communication of information and events occurs between the team and the people we support.

Position may be based at any of TEGNA's stations.

Responsibilities:

Proactively ensure systems are running the latest OS patches and application versions while maintaining uptime of TEGNA’s critical systems and applications through detailed testing, proactive monitoring, and management.

Troubleshoot and resolve OSand application patching problems, meticulously documenting the resolutions.

Work with vendors and partners to build and maintain a comprehensive list of patching requirements, limitations, and exceptions; maintain and update the data as requirements change and make the data easily reportable via the ServiceNow CMDB.

Work with sites to build and maintain a comprehensive list of systems, owners, purpose, and maintenance windows to ensure maximum uptime of critical systems. The data will be tracked in ServiceNow and needs to be easily reportable via the CMDB.

Implement toolsets and build workflows to drive automation and proactively alert on potential issues.

React to changes positively, handle other essential tasks as assigned, and productively challenge the status quo as appropriate.

Requirements:

Bachelor’s degree in Computer Science, Information Technology, or related field. Equivalent work experience may be substituted.

1-3 years of technical support experience.

Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or ITIL Foundation are preferred.

Demonstrated experience with server and/or end-user computing orchestration, management and monitoring toolsets including SCCM, Intune, Ivanti, Tanium, Power Apps. Cloud experience is a plus.

Demonstrated knowledge and experience of service desk concepts and toolsets including ITIL, knowledge management, CMDB and ServiceNow.

Ability to prioritize multiple complex tasks/projects and follow through to completion independently or as part of a team.

As a member of a service organization, ability to effectively communicate technical topics to various levels of internal customers and outside business partners.

Ability to think analytically and solve problems creatively.

Pay Range

$60,000—$85,000 USD

Benefits:

TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.

Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA’s 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.

Regardless of participation in TEGNA medical plans, ALL employees receive nine free virtual doctor’s appointments with a physician through Teladoc, and 12 annual therapy sessions with a licensed clinician for themselves and each of their family members through Spring Health.

TEGNA’s Paid Time Off (PTO) program begins with 15 days of PTO for full-time employees, and nine paid holidays.

About TEGNA

TEGNA Inc. (NYSE: TGNA) is an innovative media company that serves the greater good of our communities. Across platforms, TEGNA tells empowering stories, conducts impactful investigations and delivers innovative marketing solutions. With 64 television stations in 51 U.S. markets, TEGNA is the largest owner of top 4 network affiliates in the top 25 markets among independent station groups, reaching approximately 39 percent of all television households nationwide. TEGNA also owns leading multicast networks True Crime Network and Quest. TEGNA Marketing Solutions (TMS) offers innovative solutions to help businesses reach consumers across television, digital and over-the-top (OTT) platforms, including Premion, TEGNA’s OTT advertising service. For more information, visit

EEO statement:

TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email

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