Digital Content Specialist

Req ID: 11140

Sloan is the world’s leading manufacturer of commercial plumbing systems and has been in operation since 1906. We are at the forefront of the green building movement and provide sustainable restroom solutions. We manufacture water-efficient products including flush valves, electronic faucets, soap dispensing and sink systems along with vitreous china fixtures for commercial, industrial and institutional markets worldwide.

We have an immediate opening for a Digital Content Specialist based in our Chicago Area offices. In this role you will manage and be responsible for enriched data and assets in the Product Information Management (PIM) system and be responsible for syndicating rich, complete, consistent, and accurate product information across different business channels. This role will lead our internal team in implementing, adopting, and optimizing the PIM system, as well as utilizing data attributes, industry insights, and creative processes to create high-quality product and digital content. This role will be responsible for maintaining data quality, formatting, reviewing, centralizing, and organizing product content and digital assets in the PIM system. Data in the PIM will be distributed to B2B/B2C e-commerce applications as well as to select marketplaces and other channels that distribute Sloan products. This position will work closely with Subject Matter Experts (SME’s) throughout the organization including with IT, Product Line Management, Marketing Communications, Engineering, and Operations to establish product information workflows and consistency.

You will create strategies to develop and enrich content to boost brand awareness and interest in Sloan products while ensuring content supports search engine optimization (SEO) goals, brand standards and guidelines, and legal compliance requirements. The role will conduct research and analysis of product information management, keeping abreast of the latest trends, producing presentations and PIM metric reports and showing progress of content creation, workflows, and quality of content.

Responsibilities include:

Creating and managing business rules, processes, and workflows directly in the PIM system to support standard product information management work and quality content improvements. Designing/defining requirements, outputs, and business rules within the selected PIM system.

Determining business needs and working cross-functionally with different departments including Product Line Management, Marketing Communications, IT, and Engineering to meet those needs in the Product Information System.

Integrating the Product Information Management system with the existing technological ecosystem (e.g., ERP and CRM). Determining and managing taxonomy, hierarchies, attributes, assets, and user privileges within the PIM system.

Works collaboratively as a data steward within teams to ensure clear understanding of business requirements that are managed in concert with product information management data.

Drives excellence and ensures continuous improvement in quality of data through cleansing and best practices for data construction

Defining, measuring, and reporting key performance indicators and metrics for product data quality

Working closely with product line managers, sales managers, and distribution partners to create appropriate models to distribute product content in different channels.

Qualifications:

Bachelor's Degree preferred

3+ Years Experience working with Product Information Management (PIM) systems – InRiver, Salsify, Pimberly, or other similar platforms

Understanding of product taxonomy and schema best practices

High level of attention to detail and accuracy.

Motivated self-starter that works well independently as well as cross-functionally

Proficient level experience working with Microsoft Office Suite (Word, Excel, PowerPoint, etc.).

Experience in manufacturing industry preferred and e-commerce channels

Flexible team player with ability to multi-task, function in a fast-paced environment under significant time pressure and successfully meet deadlines

Formal presentation skills

Fundamental management skills such as business acumen, leadership skills, negotiation skills, conceptual and analytical skills, extensive product knowledge, interpersonal effectiveness and decisiveness

Highly developed critical thinking skills and the ability to identify strategic trends

Identifies opportunities to gain efficiencies, automate, and improve data quality

Proficiency in utilizing PIM systems and related technologies, such as master data management (MDM), data integration, and data transformation

Strong understanding and capability to provide detailed long-term and short-term strategic planning.

Understanding of content optimization

#LI-BH1

We offer a highly competitive compensation and benefits package, including:

A choice of Medical (with Health Savings Account), Dental, Vision, Rx Insurance for employees and their eligible dependents

Company paid Basic Life and AD & D Insurance, Basic Accident Insurance, Disability Insurance, Employee Assistance Program, and Well-being Programs.

Paid time off, Paid Sick Leave, Paid Vacation time, Paid Sick time, Paid Military Leave, and Paid Volunteer time away from work.

Dependent Care Flexible Spending Account, Commuter Parking and Transit Accounts, and Tuition Reimbursement benefits.

401(k) Retirement Savings Plan with a Company match.

Employee Service Anniversary Awards and Employee Recognition Programs

Diversity, Equity, Inclusion and Belonging (DEIB)

YOU Belong at Sloan

We are intentional in building an inclusive culture that embraces different voices, ideas, and backgrounds. We commit to continuing this ever-growing journey with and for our employees, customers, partners, and community. We are better together when we can be ourselves.

We Are Proud Partners With the Chicago Cubs

We are a Legacy Partner of the Chicago Cubs and we are proud to be the organization’s official water efficiency partner! Through this relationship, which includes the naming rights to Sloan Park, the Cubs’ Spring Training facility in Mesa, Arizona, we have had the opportunity to promote our brand and continue our water conservation efforts in the city of Chicago and around the world.

JOIN AN INDUSTRY LEADER!

For additional company information please visit our website at

We Are An Equal Opportunity Employer.