Quality Assurance Manager

Description

The National Security Sector of Leidos has a career opportunity for a talented Quality Assurance Manager for a high performing program supporting the Cyber & Analytics Business Area in the sector. This position serves as the member of a team with the responsibility to ensure the highest quality service is provided to our customer through the generation and control of program processes, performance of regularly scheduled internal process audits and the consistent facilitation of structured improvement activities. The successful candidate will be an agent for change, possess high energy, have a passion for quality, and be self-motivated. The environment demands the ability to quickly establish working relationships with coworkers/customers in various national capital region locations (VA & MD).

PRIMARY RESPONSIBILITIES:

Manage program instantiation of the Quality Management System (QMS)

Deploy and implement appropriate QMS processes

Integrate closely with the program team to implement and execute the QMS

Recommend, facilitate, track and report on continuous process improvement activities

Implement audit practices for internal processes and products

Ensure adherence to all program standards, Leidos policies, and best practices

Support the development and collection of performance metrics and analysis

Track, analyze and report to program management on trends found in the performance metrics

Provide the program manager with timely metrics and audit outcomes to gauge progress towards quality objectives

Report to higher level management on Quality Achievement and act as liaison for enterprise quality initiatives for the program.

Peer review contract deliverables

Ensure compliance with the PWS, QA SOP and QASP for the program as applicable

Document and work to resolve nonconformities and requirement escapes via root cause analysis and corrective/preventive action

Perform weekly surveillance on Jira tasks/subtasks

Assist with training personnel on the Jira tool

Other duties as required

Requirements:

Experience providing Quality Management with IT Service Management Projects

BS and 4 years of experience or a MS and 2 years of experience.

Active Top Secret clearance with CI Poly

Lean Six-Sigma Green Belt

Experience auditing to external quality standards such as ISO9001/ISO20000/AS9100/CMMI Dev or Svc

Experienced with peer reviews and process auditing

Experience collecting and analyzing metrics

Ability to multi-task, complete tasks without direct supervision, and function in a dynamic, fast-paced environment

Excellent verbal and written skills

Proficiency with MS Office Products (Word, Excel, Visio, PowerPoint, & Project)

Ability to support limited domestic travel

PREFERRED QUALIFICATIONS:

Certified Lean Six-Sigma Black Belt

Understanding of ITIL principles (ITIL Foundation training or equivalent)

Formal auditor training

Original Posting Date:2024-05-01

While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:Pay Range $68,900.00 - $124,550.00

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Full Time