Lead Critical Facilities Engineer, NA

About Vantage Data Centers

Vantage is committed to being a workplace of inclusion, equity, respect and acceptance. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience.

Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Site Operations Department

The Site Operations Department is responsible for the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules in our data centers. The team is staffed 24 x 7 onsite with Critical Facility Engineers (CFEs) on each shift.

This team is the face of Vantage to our customers and the first line of defense regarding the uptime of our campus as well as the performance of our customer installations. Using a Critical Maintenance Management System (CMMS) to plan and track work needed, the Site Operations department performs all preventative and corrective maintenance. Our culture expects and rewards team performance that engages directly with the customers and the facility infrastructure. This is a team that does most of the actual work versus calling upon vendors. As a result, we provide superior service that is faster and more cost effective.

Position Overview

We are looking for a Lead Critical Facilities Engineer who knows what best-in-class service looks like and can make that a reality. This role is an important member of our facilities team where we manage some of the most efficient and cost-effective data center facilities in the industry.

The successful candidate for this role will lead and work with a team of other electrical and mechanical-focused engineers performing maintenance and repair for our data center infrastructure. We take our customer requirements for uptime seriously and keep our facilities maintained to a very high standard to insure uninterrupted service for our customers.

If you enjoy working on critical data center systems (UPSs, PDUs, Diesel Generators, ATS equipment and Building Controls), as well as industrial electrical equipment and systems that include power distribution components/wiring, electronic components and lighting systems. If you know the importance of getting it right the first time and not disrupting mission critical data centers. If you enjoy delighting customers with superior service and you have the desire and ability to do so, then please read on!

Essential Job Functions

Coordination of work efforts/task to ensure seamless operations on shift and between all shifts

Primary escalation point for on shift CFE’s

Assign tasking to on shift CFE’s

Responsible for driving high level task/projects to completion

Support, creation, and review of MOP/SOP/EOP’s for critical work effort evolutions

Work under limited supervision, both independently and within a team environment

Manage multiple one-time and/or ongoing projects

Respond to safety and emergency situations and maintain a safe and secure work environment

Use discretion and judgment in organizing workflow and adapting as priorities are modified due to a changing environment

Frequent contact with employees at all levels of the organization; frequent external contact with vendors

Duties

Operate, perform maintenance and service repairs on critical Data Center systems (UPS, PDU, Diesel Generators, ATS equipment and Building Controls, Chillers, CRAH, ETC)

Develop reliability reports to ensure availability and capacity targets are achieved and maintained with 100% uptime

Coordinate, and oversee all maintenance vendors to ensure personnel safety, protect the Facility’s critical equipment, and maintain power to the critical load

Create required MOPs (Method of Procedure), SOPs (Standard Operating Procedures) and EOPs (Emergency Operating Procedures) to ensure all maintenance activities are performed in accordance to them

Job Requirements

Minimum 3 years, 5+ years preferred, of “hands on” experience with the maintenance and repair of industrial electrical and mechanical systems in mission-critical facilities to include; emergency generators (Generators, Fuel Delivery systems and Parallel Switchgear), electrical distribution (MV/LV switchgear and associated controls), critical and essential PDUs, UPS, switchgear, HVAC, air handling units, computer grade cooling systems, and building monitoring/control systems

Demonstrate knowledge in operating, maintaining, repairing, inspecting and testing critical electrical distribution systems, HVAC systems and building management/automation equipment

Ability to read commercial building blueprints and understand electrical single lines and schematics

Knowledge of commonly-used concepts, practices, and procedures related to mechanical & electrical systems needed to run data centers

Technical Writing skills and experience; as well as creating, coordinating, updating and/or modifying MOPs/SOPs/EOP’s for critical facilities equipment, to include supporting new systems and researching technical requirements

Work experience in the electrical or mechanical field is highly desired. Strong emphasis on technical skills/training, with intent to obtain license within a reasonable time

May be required to complete formal training in an area of specialty, such as UPS maintenance

Candidates must possess reliable transportation for reporting to work for shifts, or emergencies

Travel is expected to be less than 5%, occasionally for training purposes

Potential employees must complete a background check successfully

Physical activities and requirements

Climbing - Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms

Kneeling - Bending legs at knee to come to a rest on knee or knees

Crouching - Bending the body downward and forward by bending leg and spine

Crawling - Moving about on hands and knees or hands and feet

Reaching - Extending hand(s) and arm(s) in any direction

Standing - Particularly for sustained periods of time

Walking - Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another

Pushing - Using upper extremities to press against something with steady force in order to thrust forward, downward or outward

Pulling - Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion

Lifting - Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles

Grasping - Applying pressure to an object with the fingers and palm

Repetitive motion - Substantial movements (motions) of the wrists, hands, and/or fingers

Heavy work - Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects

Raised access floor work - Must be able to maneuver and work underneath and around raised access floor of varying heights

Physical Working Conditions

The position is subject to extreme cold and extreme heat. Activities occur inside and outside

The position is subject to noise such as vibration and high volume of air movement

The position is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals

We operate with No Ego and No Arrogance. We work to build each other up and support one another, appreciating each other’s strengths and respecting each other’s weaknesses. We find joy in our work and each other, actively seeking opportunities to inject fun into what we do. Our hard and efficient work is rewarded with an above market total compensation package. We offer a comprehensive suite of health and welfare, retirement, and paid leave benefits exceeding local expectations.

Throughout the year, the advantage of being part of the Vantage team is evident with an array of benefits, recognition, training and development, and the knowledge that your contribution adds value to the company and our community.

Don't meet all the requirements? Please still apply if you think you are the right person for the position. We are always keen to speak to people who connect with our mission and values.

Vantage Data Centers is an Equal Opportunity Employer

Vantage Data Centers does not accept unsolicited resumes from search firm agencies. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Vantage Data Centers.

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