Warehouse Operations Coordinator

Job Description

International Gourmet Foods, Inc. (IGF) services restaurants, gourmet markets, clubs, caterers, bakeries, country clubs, breweries, wineries, and hotels throughout the eastern United States. We are driven by strong corporate and community values and most importantly, by the employees who uphold them.

The Warehouse Operations Coordinator is responsible for overseeing warehouse personnel and the processes and workflows related to receiving and shipping.

The job will require the individual to spend 60 percent of their time on the warehouse floor and 40 percent at a desk. The Warehouse Operations Coordinator must have a strong desire to design, build, and implement new workflows and have strong communication and leadership skills.

Supervisory Responsibilities

Yes

Duties and Responsibilities

Direct and coordinate IGF warehousing activities related to product receiving, handling, storage, and shipping

Lead the design and development of new processes, workflows, and team structure with emphasis on improvements that enhance efficiency, leverage new technology, and create verifiable, repeatable, metric-based practices

Oversee the captains’ team management practices, including employee vetting, hiring, training, scheduling, work assignments, termination, performance reviews, disciplinary and corrective actions, and continuous improvement

Coordinate with department leaders and team members to design and implement departmental objectives, policies, and procedures

Coordinate with other warehouse and deliveries/logistics functions, including administrative, facilities, and safety activities

Coordinate with product transfers, supporting the movement of product within and between IGF facilities to ensure operational effectiveness and efficiency

Oversee third-party relationships

Manage budgeting to ensure fiscal responsibility; gather and analyze warehouse performance to measure productivity, assess progress toward budgetary goals, cost reduction, and efficiency gains

Work closely the other coordinators, directors, and members of the IGF executive team to participate in regular management reviews geared toward continuous process improvement

Perform other duties as assignedQualifications (Required)

Experience in human resources management

Experience in distribution, logistics, and warehousing or comparable fields

Project management and team leadership experience

Flexible to accommodate other perspectives

Proactive, quick-thinking, problem-solving approach to work

Ability to work independently or as part of a team, changing gears when required, whether multitasking or adapting working hours

Creative; open to new ideas and concepts

Excellent analytical, communication, organization, and data-entry skills with keen focus on relationship building across branches and departments

Strong attention to detail and written, verbal, and interpersonal communication and leadership skills

Proficiency in M365, especially Excel, Forms, Outlook, Planner, SharePoint, Teams, and Word

On-call availability in emergency situationsQualifications (Preferred)

Bilingual communication skills Physical Requirements

Must be able to sit at a desk and work on a computer for prolonged periods of time

Must be able to access and navigate every department within the organization

Must be able to bend, lift (at least 55 lb.), stretch, and climb (including ladders)

Must be able to sustain prolonged periods of standing and walking

Must be able to work across temperature zones (dry/refrigerated/frozen)

Requires bending, sitting, standing, walking, use of hands, arms, legs, eyes, and voiceBenefits

Medical

Dental

Vision

401K

Paid vacation and holiday

Company-paid life insurance

Referral program

Employee discount

Health savings account

Employee assistance program

Powered by JazzHR

FOi2LrEQo6