Specialist II, Governance, Risk and Compliance

Job Title:Specialist II, Governance, Risk and Compliance

Job Description

Your Journey at Concentrix + Webhelp Starts Here:

At Concentrix + Webhelp, our mission is to be the greatest customer engagement services company in the world, rich in diversity and talent. We believe in doing right by and for people, our clients, their customers, our staff, our communities, and our planet.

We cannot achieve this vision without you!

If you have an interest in improving business performance for the world’s best brands in over 70 countries spanning 6 continents, please continue reading. There are a few characteristics we look for across all our hires regardless of the team they are working for. If this is you, we would love to discuss career opportunities with you.

* Are you ready to reimagine the world?

* Does working for a company who invests in the future and is inspiring in the marketplace intrigue you?

* Are you bold in your decisions, and do you have contrarian views on how to run a business?

* Are you fanatical in your pursuit to continue improving your capabilities?

Concentrix + Webhelp provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including private medical plans, competitive salary, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

In our Information Technology and Global Security team, you will deliver cutting-edge technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of design, build and run the future of CX.

We’re a remote-first company looking to hire the absolute best talent in the world.

#LI-Hybrid

Role Description:

5 - 6 years’ experience in actively contributing in establishment and Management of a Risk Management program for Internal Business and Third Parties to detect and mitigate risks which would include establishing capability to monitor, manage and audit risks and associated actions, establish training & awareness, driving reviews and supporting internal and external audits.

Ability to think out-of-the-box and maintain balance of security risk Vs solution within the best technical and cost opportunity limits, to meet the company standard, regulatory and the contractual obligations.

Ability to work in a team and develop strong relationship bond with the Business and Cross-Platform teams while always wearing a “ready on the toes” attitude to support the organization at his best efforts.

Ability to achieve positive & successful results for Information Security Risk Management activity, apprising the leadership about the specific risks from their vertical, through direct interaction and tactical influence over stakeholders

Responsibilities:

Drive Information Security Risk Management activity globally for all the business engagements and third parties

Maintain and Improve the risk management frameworks at Concentrix

Work with business teams and support teams to drive Risk Assessments for their respective spans including third parties

Deliver training to teams on Risk Management

Interpret the business contractual requirements (Technology & Information Security) to align Risk Management program

Develop the documents as required or guiding the team responsible in development of the required documentation

Support and manage Internal and External risks

Handle and respond to client audits, reviews and assessments through time-bound and committed methodology

Communicate effectively the risks, vulnerabilities, threats and findings of the assessments and reviews to senior management and relevant stakeholders and co-ordinate and govern the closure, as required

Accountability:

Accountable for Location level activities:

Drive Information Security Risk Management activity globally for all the business engagements and third parties

Maintain and Improve the risk management frameworks at Concentrix

Work with business teams and support teams to drive Risk Assessments for their respective spans including third parties

Deliver training to teams on Risk Management

Interpret the business contractual requirements (Technology & Information Security) to align Risk Management program

Develop the documents as required or guiding the team responsible in development of the required documentation

Support and manage Internal and External risks

Handle and respond to client audits, reviews and assessments through time-bound and committed methodology

Communicate effectively the risks, vulnerabilities, threats and findings of the assessments and reviews to senior management and relevant stakeholders and co-ordinate and govern the closure, as required

Qualifications:

Educational Requirements

Bachelor’s Degree (preferred)

Required Certifications:

Bonus points for Professional Security and / or Privacy credentials / certifications like CISSP, CISA, CRISC, CISM, HCISPP, CIPP/IT, etc.

Years of Experience

5+ years of experience of Risk Management for security, privacy and Compliance.

Location:PHL Bacolod City - One Sanparq

Language Requirements:

Time Type:Full time

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