Community Engagement Manager

Job Purpose

The primary responsibility of the Community Engagement Manager is to lead on hiring, onboarding, training and performance management for the company's network of Community Engagement Officers and aggregators. The manager ensures that field officers and aggregators get needed resources, training and support to deliver their core results effectively and efficiently. The manager supervises the execution of key farmer engagement activities such as training and commodity sourcing. The onboarding process they create helps to identify high potential individuals, determine work abilities, and professional support needed to engage and retain new talent.

Main Duties

Leads on the recruitment and onboarding of agents, community leaders and community-based farmer groups onto the company's bundle of services.

Supervises the attainment of all operational targets, including farmer profiling, commodity sourcing, tree planting and management, parkland establishment among others.

Ensures the timely provision of key resources needed by field officers and aggregators to deliver on targets.

Acts as the main point of communication between Community Engagement Officers and other corporate and management teams.

Manages the work schedules and ensures that all field staff are achieving set targets.

Provides leadership and technical support to field staff (full time and part-time) and sub-contractors, ensuring that relevant resources are provided.

Investigates and resolves complaints from field staff and partner farmer groups on various areas of operation.

Ensures that safety and other policies relevant to community engagement activities are strictly adhered to.

Designs and leads in the delivery of periodic training programs for field officers, aggregators and smallholder farmers.

Leads on assigned projects, ensuring their success within set timelines.

Leads on the implementation of ESG activities, ensuring adherence to requirements and attainment of targets.

Required Qualifications

Minimum of Bachelor’s Degree in Business Administration, Agriculture, Project Management, Community Development or any related field.

Minimum of five(5) years working experience in rural development, people management and data collection.

Passion for creating solutions to smallholder farmer problems.

Excellent communication skills, both verbal and written.

Excellent analytical and organizational skills

Strong problem solving skills and willingness to roll up sleeves to get the job done.

Highly effective cross-functional team management.