General Manager - Last Mile

General Manager - Last Mile Tracking Code 704445 Position Summary The General Manager is responsible for all aspects of logistics management and distribution activities for the facility including P&L, customer satisfaction, inventory, shipping and receiving, and delivery of product.

Manages, develops, trains, and coaches staff.

* Defines key performance metrics and benchmarking against industry best practices and drives continuous improvement through use of technology, equipment, and improved processes.

* Manages budget responsibilities for the facility.

Monitors and tracks all costs and implements processes and policies to control costs.

* Drives customer processes and procedures across the distribution network.

* Identifies employees' skills and develops them by coaching and counseling on a regular basis.

Ensures that staff is properly trained per customer requirements.

* Acts as a liaison between the facility and corporate office.

Educates employees on company policies and procedures, or directs them to the appropriate person.

* Provides information to facilitate coordination of overall organization distribution.

Collects information on present and future distribution needs.

* Arranges adequate space requirements for storage of products and develops changes in distribution techniques and practices.

* Reviews production and shipment records of all products to determine conformity with customer commitments.

* Evaluates and recommends shipping deadlines, and takes corrective action to eliminate behind schedule conditions.

* Ensures that all order cycle time metrics are achieved for the customer, and maintains accurate inventory records.

* Ensures that the facility complies with relevant cleanliness and safety/OSHA parameters.

* Provides back-up assistance to all departments when needed.

Required Skills * Five to ten years of related operations and management experience required, including experience in a high velocity business to business and business to consumer distribution environment (preferably with a 3PL). Related B.S.

degree preferred but not required.

* Excellent verbal and written communication skills and the ability to effectively communicate with all levels of the organization are necessary.

* Ability to take care of customer's needs and proactively find solutions to work-related problems while following company procedures is required.

* Proven computer proficiency with MS Office and logistics/warehouse management systems.

* Ability to perform work accurately and thoroughly.

* Strong leadership, coaching, and mentoring skills required.

Required Experience * Five to ten years of related operations and management experience required, including experience in a high velocity business to business and business to consumer distribution environment (preferably with a 3PL). Related B.S.

degree preferred but not required.

* Excellent verbal and written communication skills and the ability to effectively communicate with all levels of the organization are necessary.

* Ability to take care of customer's needs and proactively find solutions to work-related problems while following company procedures is required.

* Proven computer proficiency with MS Office and logistics/warehouse management systems.

* Ability to perform work accurately and thoroughly.

* Strong leadership, coaching, and mentoring skills required.

This position is located at 3420 Urbancrest Industrial Dr, Grove City, OH.

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