Receptionist

NATIONAL OCCUPATION CODE 14101 POSITION TYPE FULL-TIME Position Summary: We are hiring a Receptionist to handle a variety of administrative and clerical tasks. As the first point of contact for our driver’s education program, the ideal candidate will be friendly, organized, and patient. We are looking for someone with excellent communication skills and who is comfortable and familiar with our neighborhood. Speaking a second language is an asset. Responsibilities:

Greet and welcome guests in a professional and friendly manner

Answer, screen, and direct incoming calls promptly and efficiently

Ensure that emails and voicemail messages are answered, screened and directed

Triage walk in clients

Manage and maintain a tidy and welcoming reception area

Handle incoming and outgoing mail and packages

Assist in scheduling appointments and maintaining calendars

Manage client files, both digital and hard copies

Provide administrative support to various departments as needed

Maintain office supplies inventory and place orders when necessary Requirements:

Proven work experience as a receptionist or in a similar role

Ability to employ trauma-informed approaches to deescalate potential crisis situations

Maintain strict confidentiality

Maintain respectful interactions with individuals from diverse cultural groups

Good judgment and the ability to maintaining boundaries

Capacity to manage and asses potential safety threats

Knowledge and understanding of Indigenous culture and the impact of colonization on the health and well-being of Indigenous individuals and families

Proficiency in MS Office, Google Calendar, and strong organizational skills are necessary

Excellent verbal and written communication skills

Exceptional customer service and interpersonal skills

Ability to remain calm and composed under pressure

High school diploma or equivalent Please send a cover letter and a resume to . This job advertisement has been provided by an external employer/partner. (CAHRD) Centre for Aboriginal Human Resource Development is not responsible for the content's accuracy, authenticity, or reliability.