Candidate Source is working with a Medical Logistics company who needs a remote Dispatcher located in the Manassas, VA area to work with their team. Our client is a fast-growing healthcare fulfillment firm with locations across the state of Virginia.
Job Hours:
Part-Time Saturday and Sunday (8,10 or 12 hour schedule available)
Job Activities
Check Proof of Delivery ("POD"), pieces, and verify jobs in company's dispatch technology
Receive calls from customers and dispatch Contractors for pick-up's and deliveries
Prioritize multiple calls according to urgency and importance
Monitor routes and status of Contractors to coordinate and prioritize their activities
Provide Contractors with information about orders, traffic, obstacles and requirements
Plan and execute customer deliveries via dispatch software
Proactively communicate with customers to maintain excellent customer satisfaction
Skills & Requirements
Strong communication skills - must be able to clearly speak to and listen to Contractors on the phone.
Must be comfortable communicating with multiple drivers and clients at the same time - Comfortable multi-tasking and managing multiple tasks
Previous experience prioritizing inquiries to meet customer's needs.
Comfortable operating a multi-line phone system
Previous experience in a call center or dispatching role is preferred
MUST be comfortable handling a high call volume.
Proficiency in Microsoft Excel
Be able to lift, pull, move, and carry as much as 50 pounds
Have their driving record reviewed through a Motor Vehicle Report (MVR)
Vaccinations & Medical Tests
Provide proof of COVD-19 vaccination
Pass a tuberculosis test (due to the medical / hospital nature of the work)
Receive an annual Influenza ("Flu") vaccination
Be vaccinated against Measles, Mumps, and Rubella ("MMR")
#IND3