Compliance Officer

To oversee the organization's Enterprise Resource Planning (ERP) system including but not limited to, implementing, configuring, maintaining, optimize utilization of the ERP software to streamline TASO and Sub recipients processes to improve efficiency, and data accuracy.

Collaborate with various departments to understand their requirements, provide user training and support users, and continuously evaluate the system through the identification of areas for improvement.

Ensure maximum utilization of the data generated by the system for performance improvement at both SR/PR Key Outputs • Routine generation ofdata and circulation to the user • ERP Successfully configured and implemented in TASO.

• Regular maintenance tasks, including updates, patches, and backups, to ensure system stability and security.

• User training sessions and support services to help employees effectively utilize the ERP systems carried out.

• Systems successfully integrated within TASO • Continuous Improvement through monitoring system performance and maximizing the benefits of the ERP system prioritized.

• Updated User guides and system configurations and documented to facilitate knowledge transfer within the organization.

• System utilized Effectively and efficiently by both PR and SR.

Key Duties and Responsibilities Implementation and Configuration • Lead the implementation of the ERP system, including software installation, configuration, and customization to meet the organization's needs.

• Work closely with key user departments to gather needs and design solutions that align with organizational objectives.

• Provide guidance on techniques that can be used to gather information in the right scope that represents all of the stakeholder's needs • Evaluate system needs according to organizational needs and best organizational requirements.

• Determine operational objectives by studying organizational functions; gathering information, and evaluating output requirements and formats.

• Provide technical and functional guidance to meet system needs • Work with the IT infrastructure team to address any additional requirements like networking, hardware etc Systems Development and Documentation • Enhance and develop Microsoft Dynamics Organizational Central modules within organization.

• Monitor Software project progress by tracking activity, resolve problems, publish progress reports and recommend actions.

• Works with the project teams to ensure that every project is delivered to plan and on budget Facilitate documentation of systems using different approaches such as use cases, activity diagrams, sequence diagrams and state charts, data dictionaries, class or entity relationship diagrams.

• Maintain system protocols by documenting and updating procedures.

• Maintain user confidence and protect operations by keeping information confidential.

Prepare technical reports by collecting, analyzing and summarizing information and trends.

Document System Designs to ease in developing and future Referencing.

System Maintenance and Support • Provide ongoing support and troubleshooting for the ERP system, addressing user issues, system errors, and performance issues promptly.

• Perform regular system maintenance tasks, such as software updates, patches, and data backups to ensure system stability and security.

• Collaborate with IT team members to resolve technical issues and optimize system performance.

• Design new software by analyzing requirements, constructing workflow charts and diagrams, studying system capabilities and writing specifications.

• Utilizing various modelling techniques such as process modelling, data modelling, system modelling.

• Improve systems by studying current practices and designing modifications.