Business Development and Social Media Executive

Business Development and Social Media Executive

The company seeks to employ an ambitious, focused, talented, and honest business development and social media executive to join our new team in Accra, Ghana.

Role: Business Development Executive

Business Development Executives are responsible for a variety of duties related to attracting new customers and retaining existing business.

Responsibilities

• Researching businesses, individuals and industry trends to identify potential new clients and markets and ways to serve existing clients better.

• Contacting potential new clients using phone and email to gauge interest and plan meetings.

• Preparing client presentations and materials, including PowerPoint and sales displays.

• Meeting new and existing clients in person.

• Negotiating business terms with new and existing clients using phone, email, social media and in-person meetings.

• Working with senior team members to manage risks.

• Training and mentoring sales team members.

• Attending networking opportunities including conferences and industry events.

Role: Social Media Executive

A Social Media Executive is responsible for developing, guiding and monitoring an organisation’s presence across multiple social media platforms. Their duties encompass a wide range of disciplines and skills, including strategy development, project management, customer service, networking and content creation.

Responsibilities

• Developing social media strategies with the aim of increasing brand awareness and customer engagement.

• Analyzing the long-term needs of the company’s social media strategy and offering quarterly reports to the management and executive teams, outlining any necessary changes to the overall digital marketing plan.

• Creating captivating content for an organisation’s social media sites, which may include writing blogs, articles, posts and multimedia content.

• Staying up to date with the latest social media trends and digital technologies.

• Developing monthly reports on emerging social media trends that will be submitted to the management and executive teams.

• Developing and overseeing competitions and campaigns to draw attention to a brand.

• Setting measurable goals for campaigns, measuring and showing the Return on Investment (ROI).

• Monitoring and responding to customer feedback, comments and social media posts.

• Managing a social media team and guiding junior members.

• Liaising with other departments and creatives to create a holistic and effective online marketing strategy.

• Manage multiple business social media platforms.

Requirements

Requirements

• Been educated to first degree level.

• Have relevant business development and social media experience.

• Intermediate knowledge of computer systems (Google, Access, Excel, Word and modern ERP systems).

• Strong verbal and written communication skills.

• Good organizational skills, and able to prioritise tasks, manage multiple deadlines, and see tasks through to completion.

• A sound knowledge of what makes excellent customer service, including a professional telephone manner.

• A flexible approach to their work, and able to work well with minimal supervision.

• A good attention to detail, with a real focus on accuracy, and will work hard to ensure a right first-time approach.

• Good knowledge of the use of social media platforms i.e., Facebook, Instagram, snapchat and WhatsApp.

• A proven track record in B2B and B2C sales, showcasing your ability to conquer and achieve sales and margin targets.

• Demonstrate your prowess in building and developing a pipeline of new business opportunities.

• Exhibit excellent customer awareness and an innate ability to build solid working relationships.

• Be skilled in selling and negotiating at all levels within an organization.

Benefits

20 days Annual leave as well as all national Holidays.

Staff sales discount

• Annual salary review

• Adhoc performance bonus

• Ongoing professional development.

• Laptop.

• Internet access.

• Mobile phone.

• Fully functional office