Sales Support Manager

Job title: Sales Support Manager

Job Type: Permanent

Reporting line: Head of Wholesale Business Development, Germany & Austria

Job Location: Frankfurt, Germany

At abrdn, our purpose is to enable our clients to be better investors.

Clients worldwide trust us to find future-fit investment opportunities to deliver the outcomes they want. Our technology and insight help empower them to make better decisions, while the powerful partnerships we build help to enhance the expertise that we offer. And by enabling clients to invest responsibly, it helps us to build a better world.

The team is responsible for business development with German and Austrian wholesale clients and prospects (banks, saving banks, Family offices, Insurances, Fund of Fund Managers, etc.). abrdn manages in total 33bn EUR for German and Austrian clients and we belong to the largest non-domestic asset managers in the market. We sell the whole product range of abrdn. You would be part of a team that is essential for abrdn and as such Distribution (including this role i.e. Sales Support Manager / Team Assistant) is a department that is continuing to grow.

About the role

The Sales Support Manager will be responsible for reporting and assisting the team in their day-to-day business to ensure they can focus on servicing clients.

Key Responsibilities:

Providing telephone, administrative, and general sales support that enables sales representatives to pursue new business.

Coordinating meetings

Preparing reports and analyses

Organising presentation for meetings

Dealing with pro-active as well as reactive calls from clients

Setting up and maintenance of client lists to be used for different occasions such as events.

Creating agendas for meetings

Helping out in organising BD events alongside with Marketing

Providing client service – sending standard information such as factsheets to clients

Emailing – answering to standard client requests.

Liaising with different departments such as Legal and Investment Teams

General administrative duties like travel booking and expenses.

Proofreading of texts or presentations

Salesforce requests (e.g. for RFPs, presentations, statements, ...)

Budget Control/Maintenance/Overview

About the Candidate

The successful candidate will have the following skills and experience:

Knowledge of MS Teams and or similar video conferencing tool

Knowledge of MS Office programs (in particular: Excel, Word, Powerpoint)

A good team player

Persuading/Influencing

Fluent in English and German

Attention to detail

Drive for results

Strong customer focus

Excellent communication skills

Good interpersonal skills

Moreover, we recognise that supplementary skills beyond the minimum criteria can greatly enhance your success in this position. These skills are:

Familiarity with CRM systems; knowledge of Salesforce

Product/Market Knowledge

This is an opportunity to join an excellent and cooperative team environment with low hierarchical structures where you will have exposure to a broad set of different asset classes (equities, bonds, properties, quant strategies, alternatives, etc) in a very international environment.

Qualification / professional experience:

Experience in the financial sector

understanding of financial markets and fund products.

Strong organizational skills

Excellent communication skills in German and English

High motivation to deliver on-going support to BDMs/BDEs

Basic experience with events for clients and prospects

Proficiency in MS office

Languages:

German, English (both fluent)

An inclusive way of working

Whatever way you like to work, if you have the talent and commitment to join our team, we’d like to hear from you.

At abrdn we’ve adopted a ‘blended working’ approach. This approach combines the benefits of face-to-face collaboration, coaching and connecting in our offices with the flexibility of working from home. It enables colleagues to find a balance that works for their roles, their teams, our clients and our business.

An inclusive culture, where diverse perspectives drive our actions, is at the core of who we are and what we do. If you need assistance with your application, or a reasonable adjustment to your interview arrangements – for example, because you are neurodivergent, or have a physical, sensory, cognitive, mental, visible or invisible disability – please let us know and we’ll be happy to help.

We’re committed to providing an inclusive workplace where all forms of difference are valued and which is free from any form of unfair or unlawful treatment. We define diversity in its broadest sense – this includes but is not limited to our diversity of educational and professional backgrounds, experience, cognitive and neurodiversity, age, gender, gender identity, sexual orientation, disability, religion or belief and ethnicity and geographical provenance. We support a culture that values meritocracy, fairness and transparency and welcomes enquiries from everyone.

If you need assistance or an adjustment due to a disability please let us know as part of your application and we will assist.

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