Rock Row Crumbl Shift Lead

Job Description

We are looking for a skilled and motivated SHIFT LEADER to fill an opening at our Rock Row location. Friday and Saturday availability required. This is a great opportunity for anyone trying to grow their career in Restaurant Management!

Crumbl Cookie is a popular bakery chain known for its decadent and oversized cookies. Each week, we rotate a selection of inventive flavors, ranging from classic chocolate chip to creative concoctions like birthday cake and raspberry cheesecake. Our cookies are renowned for their soft, gooey centers and generous portions, making them a beloved treat for cookie enthusiasts everywhere. As a Shift Leader, you will play an integral part in creating memorable experiences for our customers and a safe, fun working environment for our employees!

Duties:

Oversee daily operations and ensure smooth running of the shift

Provide excellent customer service and address any customer concerns or complaints

Train and mentor team members on company policies, procedures, and customer service standards

Handle cash transactions and perform cash register reconciliation

Assist with food preparation and ensure food quality and presentation standards are met

Maintain cleanliness and organization of the work area

Qualifications:

Previous experience in a leadership role preferred

Strong interpersonal and communication skills

Ability to multitask and prioritize tasks effectively

Ability to work in a fast-paced environment and handle stressful situations with composure

Flexibility to work various shifts, including weekends and holidays

Be able to stand and walk for long periods of time, and lift up to 25 lbs

Reliable transportation to and from work

Must be 16 years of age or older

Benefits

- Tips ($4-$7 an hour extra)

- Vacation Time (Full Time)

- Health Benefits (Full Time)

- 50% Off Cookies

- Career Growth Opportunities

- Flexible Schedules

- All Sundays Off