Housekeeper

Job Description

Description:

The housekeeper will play a crucial role in ensuring a clean, comfortable, and inviting environment for our guests. Meticulous attention to detail and dedication to cleanliness will contribute to the overall guest experience.

Duties/Responsibilities:

Thoroughly clean and sanitize guest rooms, including making beds, dusting, vacuuming, and wiping surfaces to meet the hotel's cleanliness standards.

Clean and disinfect bathroom fixtures, mirrors, and surfaces, restocking amenities, and ensuring a well-presented bathroom for guests.

Strip and make beds with fresh linens, replace towels, and restock amenities to provide a comfortable and inviting guest experience.

Empty trash containers in guest rooms and public areas, replacing liners as needed and maintaining cleanliness.

Vacuum carpets, sweep, mop, and polish floors in guest rooms and common areas to ensure a clean and well-maintained appearance.

Arrange furniture and decor in guest rooms to create an organized and welcoming atmosphere.

Identify and report maintenance or repair issues in guest rooms, such as malfunctioning fixtures, broken items, or damage.

Report and turn in any lost items found in guest rooms to the appropriate department.

Maintain inventory of cleaning supplies, amenities, and linens, and restock as necessary.

Greet and assist guests in a friendly and professional manner, responding to requests and inquiries as needed.

Work collaboratively with other housekeeping team members to ensure efficient operations and guest satisfaction.

Follow established cleaning and safety procedures to maintain a high level of cleanliness and hygiene throughout the hotel.

Adapt to changing operational needs and assist in various tasks as required to support the hotel’s overall goalsRequirements:

Required Skills/Abilities:

Strong work ethic and commitment to maintaining a clean and inviting environment. Basic understanding of cleaning equipment and chemicals.

Meticulous attention to detail to ensure guest rooms and public areas are thoroughly cleaned, organized, and well-presented.

Effective verbal communication skills to interact with guests and team members professionally.

Ability to work independently and as part of a team.

Adherence to the hotel's dress code and maintaining a neat and professional appearance at all times.

Reliable and punctual.

Education and Experience:

Experience in hospitality/hotel environment, a plus.

Six months of housekeeping experience preferred.

High School graduate or G.E.D. equivalent required.

Read, write, and speak English fluently.

Flexibility to work shifts, including weekends and holidays, based on the hotel's operational needs.

Ability to multitask and work in a fast-paced environment.

Physical Requirements:

Ability to stand and walk for extended periods throughout the shift, covering various areas of the hotel premises.

Capable of bending, stooping, and kneeling to reach low areas, under furniture, and during cleaning tasks.

Ability to lift and carry up to 30 lbs. of cleaning supplies, linens, and equipment.

Proficient in safely pushing and pulling heavy cleaning carts and equipment throughout the hotel.

Comfortable performing repetitive cleaning tasks, including scrubbing, wiping, and vacuuming, while maintaining efficiency and attention to detail.

Able to perform duties with strong physical endurance to clean multiple guest rooms within a specified timeframe, while maintaining high-quality standards.

Capable of climbing stairs and moving between floors, as necessary, while carrying cleaning supplies and equipment.