Senior Technical Program Manager

Learn what makes QTS a unique place to grow your career!

The Senior Technical Program Manager will be responsible to ensure QTS’s product offerings are Quotable, Supportable and Billable. This individual will be the point person across the organization on product development, integration into BSS/OSS and processes required to support products. The scope is for new product launches and on-going lifecycle of products.

RESPONSIBILITIES, other duties may be assigned.

Working with internal teams and vendors to ensure products meets operational readiness requirements.

Interfacing with other teams on product designs, functionality and proof of concepts.

Developing and documenting the product requirements for each product development effort

Working with project team with development Standard Operating Procedures, training materials and other required documentation.

Providing training and demonstration to internal teams as required

Ensure all products are integrated into QTS BSS/OSS systems.

Work with project team to ensure alignment on projects scope, timing and requirements to meet deadlines for a successful product.

Staying up to date on market trends and the needs of our customers to inform product strategy

BASIC QUALIFICATIONS

Bachelor's Degree or equivalent professional work experience

Five or more years of experience working in Product Development or Management

Three or more years of experience working in the data center/colocation space

US Citizenship is required by law for this position due to federal customer contracts

PREFERRED QUALIFICATIONS

MBA or related Master’s degree

Five or more years of experience working in the data center/colocation space

Engineering or Technology experience in combination with either Sales, Marketing or Sales Engineering experience

Entrepreneurial/start-up experience

KNOWLEDGE, SKILLS AND ABILITIES

Excellent interpersonal skills (Communication, Conflict Resolution, Negotiation, etc.) when dealing with internal and/or external audiences at all levels of management

Strong analytical skills

Celebrates and upholds the company’s culture with a constant focus on the customer, commitment, progress and innovation.

Thrives in a “we” environment that combines high challenge and high reward with a healthy dose of teamwork

TOTAL REWARDS

This role is also eligible for a competitive benefits package that includes: medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending and HSA accounts; paid holidays; paid time off; paid volunteer days; employee assistance program; tuition assistance; parental leave; military leave assistance; QTS scholarship for dependents; wellness program, and other company benefits.

This position is Bonus eligible.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or discrimination claim.

The "Know Your Rights" Poster is included here:

Know Your Rights (English)

Know Your Rights (Spanish)

The pay transparency policy is available here:

Pay Transparency Nondiscrimination Poster-Formatted

QTS is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to and let us know the nature of your request and your contact information.

R2024-0512