Cloud Network Security Engineer

At NICE, we don’t limit our challenges. We challenge our limits. Constantly. We’re relentless. We’re ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you’re like us, we can offer you the kind of challenge that will light a fire within you.

Location: Cochabamba - Bolivia (Hybrid work model, 2 days per week at the office)

The Cloud Network Engineer is responsible for the inContact's public and private cloud network architecture and security.

This position evaluates current and emerging technologies, collaborating with DevOps and other business units within the company to set and ensure implementation of best practices. The Cloud Network Engineer will work with AWS, Azure, GCP and other cloud providers including inContact's private cloud environments.

This position requires strong experience with Cloud technologies; AWS, Azure and others along with proven knowledge in cloud specific networking, including VPC/VNET design, VPC/VNET peering, VPN Gateways, Cloud VPN, NAT Gateways, VGW, Cloud Load Balancers, Security Groups, Traffic Manager, Direct Peering, Direct connect/Cloud Interconnect/ ExpressRoute and other cloud related endpoints.

This position requires expert knowledge in all aspects of Networking, including but not limited to advance routing with BGP and OSPF, Firewalls and VPNs, Load Balancers, Ethernet switching, VoIP and MPLS technologies and many others. This position develops details design specifications and ensures the implementation follows and meets these standards. This position provides training to other team members, including mentoring other engineers. The Cloud Network Engineer serves as the final escalation point for Cloud related issues.

Responsibilities :

Support and maintain Network Security platforms and processes including Next Generation Firewalls, SIEM, IDS/ IPS, Virtual Private Networks, and Cloud Security Technologies.

Partner with senior team members and peer teams to assess the overall security posture of the network environment including security event detection, triage and threat analysis.

Assist with the health, performance, stabilization and tuning of all network security infrastructure

Assess existing security technologies to establish opportunities for improved network protection controls

Ensure security solutions, policies and procedures are sufficient to meet and respond to threats to our data and network infrastructure. Recommend and provide technical support processes, metrics and SLAs

Review and respond to reports pertaining to network security and compliance.

Ensure network is in compliance with audit needs related to but not limited to Fedramp, SOC2, etc.

Help to ensure compliance with corporate Governance, Security-Risk and Audit policies, procedures, and best practices.

Provide support to senior team members on all company security initiatives and be a point of escalation and engagement for security related aspects.

Assist with developing technical documentation, policies, and procedures for network security application use and support.

Education Requirement:

Bachelor's Degree in Computer Science, Electrical Engineering, Business Information Systems or related field or equivalent work experience required.

Experience Requirement:

5+ years work experience within an internetworking environment.

Experience with Cloud technologies: AWS, Azure, GCP

Experience dealing with Infrastructure as code

Scripting experience with JSON/YMAL for CloudFormation

Expert Level experience with Palo Alto and F5 load balancers

Expert Level experience with network switching and routing

Extensive knowledge of networking technologies, topologies, and protocols. (TCP/IP, BGP, OSPF, SNMP, Multicast, VRRP, HSRP, switching technologies)

Expert-level understanding of internetworking technologies and tools, including TCP/IP, netflow/sflow, access-control lists, policy routing, firewalls, peering, and DNS

Significant OSPF and BGP design, implementation, and troubleshooting experience

Experience with MPLS environments

Experience with Authentication services such as TACACS+, RADIUS, and RSA SecurID

Working knowledge of IPV6

Intermediate Visio skills

Working knowledge of SIP

Experience working with Management Systems and SNMP

Excellent interpersonal, oral and written communication skills along with prior experience in a dynamic, project-oriented team environment.

A demonstrated history of learning new technologies and adapting them to solve complex problems

Must pay strong attention to detail and have good organizational skills.

Experience Preferred:

Experience in Layer-4 through Layer-7 switching environments

Experience with hardware load balancing – ServerIron/ADX, GSLB, SSL termination

Network scripting languages

Experience with Terraform

#LI-Hybrid

About NICE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.